Residential Specialist - Residential Services (Missoula, MT)

Aware Inc.•Missoula, MT

11h•Onsite

About The Position

AWARE is seeking a Residential Specialist to provide high-quality, compassionate support to individuals with developmental disabilities in a residential setting in Missoula, Montana. The role supports individuals in becoming active members of their community, building functional independence, and pursuing personal growth in a safe, inclusive, and supportive environment. The Residential Specialist also supports the Residential Manager with documentation oversight, scheduling, training, and other operational tasks. The position starts at $21.00 per hour.

Requirements

At least three years of experience, or an associate degree in a Human Services field, or a bachelor’s degree in any field plus at least two years of appropriate and related Human Services experience.
Ability to implement individual support plans in accordance with AWARE’s Unconditional Care Philosophy, including knowledge of behavioral techniques, interventions, skill-building techniques, and individuals’ emotional and behavioral needs.
Computer literacy, including the ability to navigate and record information in performance-based software and an electronic medical records system.
Interpersonal, oral, and written communication skills to work as a team member, make and accurately report observations, learn resident care methods, and follow oral and written instructions.

Responsibilities

Assess individuals’ strengths and daily-living skills, and support their participation in meaningful activities that foster functional independence and personal growth.
Respond empathetically to personal challenges and conflicts, provide therapeutic guidance, and offer alternatives that build resilience and positive coping strategies.
Report missing documentation and client or staff issues to the Residential Manager.
Assist the Residential Manager with scheduling, interviews, training, and other tasks as needed.
Read the Day Program Communication Log daily and communicate issues to the Residential Manager.
Check daily documentation, including Treatment Plans, Clinical Notes, Staff Notes, the Communication Log, and Structured Leisure Activities.
Ensure an appropriate weekly menu is posted and meals are properly prepared.
Organize structured group activities daily.
Provide supervision and companionship during daily activities, including work, recreation, and community outings.
Assist with personal care, hygiene, meals, meal preparation, household chores, and maintaining a safe and comfortable living space while respecting individuals’ dignity and preferences.
Plan, accompany, participate in, and oversee community and group activities, including recreational, leisure, vocational, and educational opportunities.
Implement Individual Treatment Plans, Behavior Management Plans, Independent Living Plans, and Personal Support Plans using a trauma-informed approach.
Observe, report, and document individuals’ physical, emotional, and behavioral well-being in daily logs, critical incident reports, and AWARE’s Electronic Medical Records System.
Shop for residence and individual needs as directed, prioritizing individual choice and autonomy.
Assist with phone calls and family visits when assigned.
Assist with medication distribution programs when assigned, following safety protocols.
Transport individuals to and from work, recreational activities, appointments, and other destinations when necessary.
Use trauma-informed de-escalation techniques, including H.E.L.P. and therapeutic holds only when necessary for safety; perform basic First Aid/CPR when needed and prioritize least-restrictive interventions.
Attend and participate in required training, in-services, staff meetings, and committees as assigned.
Complete required training in areas including H.E.L.P., Medication Certification, First Aid/CPR, Blood Borne Pathogens, SHED Safety, Safe Vehicle Operations, SDS, HIPAA, Professional Caregiver, AWARE’s Behavioral Competency, Client/Employee Health and Safety, and Behavior Intervention Skills.
Use and accurately record data in AWARE’s Electronic Medical Records System and Balanced Score Card Performance system, maintain confidentiality, and create empowering documentation.