Residential Services Director

Elmcor Youth & Adult Activities Inc•New York, NY

1d•$0 - $94,000

About The Position

The Residential Services Director provides administrative oversight of daily operations and clinical services for a 51-bed residential drug rehabilitation facility and oversees a provisional housing program. The Director develops program activities and services and ensures compliance with OASAS regulations, internal policies, procedures, and protocols. The position reports to the Clinical Director and directly supervises the Assistant Director, health coordinator/nurse, house operations team, and other clinical and support staff. The role oversees residential substance abuse services, clinical records, staff coverage, reporting, quality improvement, the department budget, and coordination with medical, fiscal, and aftercare teams. The Director also leads referral and admission activities, maintains relationships with external organizations, participates in agency and community activities, and may be required to work evenings and weekends.

Requirements

Master’s degree in social services or a related clinical field; or a bachelor’s degree from an accredited college in counseling, psychology, social work, or a human services-related discipline plus two years of supervisory experience with applicable populations affected by substance abuse or co-occurring disorders; or CASAC certification plus two to three years of such supervisory experience.
Computer skills.
Successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services, and be drug free.

Responsibilities

Ensure compliance with OASAS regulations and program policies concerning program operations and record management.
Participate in the transition from OASAS 819 to 820 programming.
Implement and ensure compliance with clinical policies, procedures, and protocols.
Oversee Elmcor’s Provisional Housing Program.
Coordinate with the medical team to ensure appropriate medical and mental health care, including medically assisted treatment, for participants.
Monitor and oversee delivery of residential substance abuse services.
Oversee clinical records management, including treatment plans, counseling and group sessions, admissions, and discharges.
Ensure staff maintain accurate and confidential clinical records that comply with OASAS standards and internal policies.
Conduct regular clinical and administrative staff meetings and participate in treatment teams, case reviews, and other meetings.
Provide crisis intervention services.
Lead referrals and admissions for new residents.
Build and maintain collaborative relationships with referral agencies, mental health organizations, and legal-system partners.
Supervise HRA STARS reporting, ensure its accuracy and timeliness, and complete monthly attestations.
Coordinate with the fiscal department regarding fees and services.
Coordinate with the Comprehensive Operation Program to support transfers to aftercare.
Oversee daily operations of the residential facility.
Participate on the Quality Assurance Team in utilization reviews and incident management and reviews.
Manage participant data, statistics, and tracking for quality improvement and monthly reporting.
Ensure monthly statistics are submitted to OASAS CDS and other required reporting bodies.
Meet with Clinical Directors regarding operations and program management.
Coordinate staff scheduling and ensure adequate coverage.
Manage the residential department budget, including activities, supplies, and building maintenance.
Participate in leadership meetings, case conferences, interdepartmental meetings, and staff development training.
Help organize and implement agency-wide events and participate in fundraising activities.
Represent Elmcor at community events and public forums.
Supervise the Assistant Director, health coordinator/nurse, house operations team, and clinical and support staff.
Develop and implement formal orientation for newly hired staff and provide ongoing training for clinical staff.
Direct, coordinate, and evaluate the department; interview, hire, train, assign, and direct employees; appraise performance; administer progressive discipline; and address grievances and conflicts in accordance with organizational policies and applicable laws.
Perform other relevant duties as assigned by Clinical Directors.