Interim Residential Services Director

WESTCARE INC•Saint Petersburg, FL

19h•$70,000 - $70,000•Onsite

About The Position

The Interim Residential Services Director has direct responsibility for the overall operation of the WestCare GulfCoast residential treatment program. The director ensures the program complies with DCF licensing requirements, CARF accreditation standards, and service contracts; identifies and corrects operational deficiencies; and works with contractors, licensing agents, and accreditation representatives to address identified issues. The role oversees residential staff, supports evidence-based practice, ensures appropriate staffing and required services, and contributes to program design and development. It also involves maintaining a clean, organized, and safe facility; supporting quality assurance and improvement initiatives; responding to crises and emergencies; and providing program and client reports to the VP of Operations. The position is based in Saint Petersburg, Florida. Work is primarily in an office, with local travel required. The role is in a fast-paced environment and requires at least 40 hours per week, with significantly more hours at times and work before or after normal hours as needed. Regular attendance is required.

Requirements

Minimum bachelor's degree from an accredited college or university in social work, psychology, childhood education, education counseling, or a similar course of study.
Minimum CAP certification, held at the time of hire or obtained within 12 months of hire and maintained in good standing throughout employment.
Minimum five years of experience working in Residential Treatment, including at least three years of supervisory experience.
Minimum three years of experience within a Therapeutic Community structure.
Minimum three years of experience with Adult SUD treatment.
Valid Florida driver's license and proof of insurance.
Experience with E-Health Record systems.
Proficiency with MS Suite computer programs.
Ability to work at least 40 hours per week and additional hours as needed, including before or after normal working hours.
Ability to perform the essential duties and activities with or without accommodation, including standing, walking, sitting for extended periods, bending, twisting, reaching, balancing, and occasionally lifting and carrying up to 50 pounds.
Ability to use computer and telephone systems, including typing, writing, and working with files.
Ability to defend oneself and clients in physically abusive situations using approved verbal de-escalation techniques.
Ability to communicate orally, hear detailed information, and see clearly at close and distant ranges.
Ability to collect and analyze complex numerical and written data and verbal information and reach logical conclusions.
Ability to cooperate and exchange ideas, information, instructions, and opinions with clients, coworkers, managers, the public, and employees at all levels.
Ability to work under stress and in emotionally charged settings and use approved mental or verbal de-escalation techniques in mentally or verbally abusive situations.

Nice To Haves

MCAP certification.
Master's degree from an accredited college or university in social work, psychology, childhood education, education counseling, or a similar course of study.

Responsibilities

Interview, hire, and manage assigned residential staff, with advice and consent from the VP of Operations, Human Resources Business Partner, and other appropriate staff.
Train and supervise assigned residential staff.
Assist in ensuring the program uses evidence-based practices.
Ensure adequate staff coverage for all shifts and required services.
Conduct annual performance reviews and provide ongoing feedback to assigned residential staff.
Assist and make recommendations to the VP of Operations regarding program design, development, and implementation of additional services.
Ensure residential programs operate in a healthy and productive manner.
Help evaluate grant and contract opportunities.
Ensure the facility is clean, organized, and safe.
Work with the QA Coordinator, Clinical Services Director, and other employees on CARF, DCF licensing, and other quality assurance and improvement initiatives.
Report unusual behavior or behavior that could indicate other problems.
Provide crisis intervention in accordance with WestCare procedures.
Provide regular management reports regarding programs and clients to the VP of Operations.
Meet with staff at least once per week.
Provide the VP of Operations with a report on the Monthly Facility Inspection.
Ensure required reporting to DCF, outside stakeholders, and contracts is completed on time, including incident reports.
Respond to and direct responses to emergencies requiring intervention.
Follow and enforce WestCare policies and procedures.
Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
Perform other relevant duties as assigned.