DSHS DDA Residential Services Coordinator
About The Position
The Residential Services Coordinator (RSC) supports supervisors and Fircrest management by maintaining daily staffing levels and helping ensure smooth staffing operations at Fircrest Residential Habilitation Center, a 24/7 care facility in Shoreline, Washington. The role uses the SILAS advanced scheduling system to coordinate staffing of Direct Care Providers and nurses and supports other operational needs of the facility. The position works in a residential setting on Fircrest’s 88-acre campus. This recruitment may be used to fill multiple positions. The role includes ensuring compliance with Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/ID) and Skilled Nursing Facility standards, laws, regulations, policies, and Fircrest procedures. The coordinator also supports resident protection, serves as a mandated reporter, and responds to campus emergencies. Fircrest offers on-the-job training, long-term career opportunities, competitive benefits, and a complimentary ORCA card while employed. Evening and night shifts include a shift differential. King County employees receive 5% premium pay, and certain opportunities performed onsite at least three days a week may be eligible for an additional 5% premium pay.
Requirements
- High school graduation or GED and three years of experience working with clients with developmental disabilities; or three years of experience as an Attendant Counselor 3 equivalent or in a higher-level class.
- Skills in organizing and managing daily staffing levels.
- Basic computer skills, including Microsoft Word, Excel, and Outlook.
- Effective interpersonal communication skills.
- Excellent customer service skills.
- Attention to detail.
- Ability to multitask in a high-demand environment.
- Ability and eagerness to develop new personal and technical skills.
- Ability to contribute as a team member.
Nice To Haves
- Interest in educational and promotional opportunities.
Responsibilities
- Oversee staffing levels and monitor overall staffing patterns.
- Recommend staffing adjustments and review staffing needs and concerns.
- Monitor staffing levels and analyze overtime.
- Accurately document staffing data and provide recommendations to directors and management as needed.
- Ensure compliance with ICF/ID and Skilled Nursing Facility standards, laws, regulations, policies, and Fircrest procedures.
- Maintain accurate and updated information in the SILAS scheduling database.
- Ensure work procedures and administrative policies are followed after hours, on weekends, and holidays.
- Support resident protection, serve as a mandated reporter, and act as a first responder for campus emergencies.
- Coordinate daily staffing of Direct Care Providers and nurses.
Benefits
- Competitive benefits package.
- On-the-job training.
- Long-term career opportunities.
- Complimentary ORCA card while employed with Fircrest.
- Access to an onsite Fitness Center.
- King County employees receive 5% premium pay and may be eligible for a free ORCA card.
- Opportunities performed onsite at least three days a week may be eligible for an additional 5% premium pay.
- Evening and night shifts include a shift differential.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
