Residential Service Technician-Water Filtration

A. O. Smith Corporation•Tucson, AZ

5d•Onsite

About The Position

A.O. Smith is seeking a Residential/Commercial Service Technician I based at its Water-Tech location in Tucson, Arizona. The role supports residential and commercial water-filtration customers by delivering salt, performing basic equipment service such as filter changes, and completing preventative maintenance. The technician works independently with little direct supervision, maintains customer relationships, communicates with management, sales, and customer service to resolve complaints, and helps maintain the service area, vehicle, and warehouse.

Requirements

High school diploma or GED equivalent.
Valid driver's license.
Insurable driving record.
Ability to lift 50 pounds consistently throughout the day.
Successful completion of pre-employment screenings, including DOT requirements.
Ability to work in a variety of environments and temperatures, including crawl spaces and attics.
Ability to work independently with little direct supervision.
Mechanical aptitude.

Responsibilities

Deliver salt to residential and commercial customers.
Provide basic equipment service, including filter changes.
Use proper lifting techniques when repeatedly lifting and pushing salt and equipment.
Maintain customer relationships and answer questions during service calls and salt deliveries.
Communicate with management, sales, and customer service to resolve customer complaints.
Travel in a company vehicle to support and maintain the service area.
Maintain service vehicle inventory.
Follow company safety and vehicle practices.
Receive salt deliveries and unload them into the warehouse using a forklift.
Perform basic shop duties, including cleaning and building maintenance.
Perform other activities as needed or directed.