Residential Service Technician-Water Filtration

A. O. Smith•Tucson, AZ

3d•Onsite

About The Position

A.O. Smith is hiring a Residential Service Technician for its Water-Tech location in Tucson, Arizona. The role involves delivering salt to residential and commercial customers, performing basic equipment service such as filter changes, and maintaining customer relationships. The technician works independently with little direct supervision and travels in a company vehicle throughout the service area. The work also includes maintaining vehicle inventory, unloading salt deliveries into the warehouse using a forklift, and performing basic shop cleaning and building maintenance.

Requirements

High school diploma or GED equivalent.
Valid driver's license.
Insurable driving record.
Ability to lift 50 pounds consistently throughout the day.
Successful completion of pre-employment screenings, including DOT requirements.
Ability to work in a variety of environments and temperatures, including crawl spaces and attics.
Ability to work independently with little direct supervision.
Mechanical aptitude.

Responsibilities

Deliver salt to residential and commercial customers.
Perform basic equipment service, including filter changes.
Use proper lifting techniques for repetitive lifting and pushing of salt and equipment.
Maintain customer relationships and answer questions during service calls and salt deliveries.
Communicate with management, sales, and customer service to resolve customer complaints.
Travel in a company vehicle to support and maintain the service area.
Maintain service vehicle inventory.
Follow company safety and vehicle practices.
Receive salt deliveries and unload them into the warehouse using a forklift.
Perform basic shop duties, including cleaning and building maintenance.
Perform other activities as needed or directed.