Residential Sales Representative

ADT • Charleston, SC

2d

About The Position

The Residential Sales Representative serves as a trusted advisor to residential customers, demonstrating ADT security and smart home solutions, explaining products and services, and recommending options suited to each customer’s needs. The role involves visiting customers in their homes and working collaboratively with customers and coworkers in a dynamic sales environment. Representatives build relationships with integrity and empathy, customize systems for customers’ spaces and lifestyles, follow up after installation, and develop new sales opportunities. ADT offers uncapped commissions, specialized training, and opportunities for professional development and career growth.

Requirements

• High school diploma or equivalent.
• Willingness to travel within a designated territory using a personal vehicle; mileage is reimbursed.
• Valid driver's license and clean driving record; additional licensing may be needed depending on location.
• Comfort using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated, results-driven, and entrepreneurial, with the ability to uncover leads and close deals.
• Strong communication and relationship-building skills, including the ability to understand customer needs and guide customers to appropriate solutions.
• Adaptability and flexibility, with an interest in learning new systems and approaches.

Nice To Haves

• Consumer sales experience is preferred but not required.

Responsibilities

• Demonstrate ADT security and smart home solutions and explain products and services in depth.
• Consult with customers to understand their needs and recommend suitable solutions.
• Build trusted customer relationships through integrity, empathy, and expertise, including after the sale.
• Customize security, automation, and life safety systems to fit each customer's space, lifestyle, and concerns.
• Conduct post-installation follow-ups to confirm commitments were fulfilled and generate referrals.
• Identify and generate new sales leads to maximize outreach.
• Travel within a designated territory to visit customers at their homes.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short- and long-term disability insurance
• Life insurance
• Well-being programs
• Paid time off
• Professional development and career growth opportunities
• Flexible work schedule
• Uncapped commissions
• Up to $4,000 in earnings during the first 8 weeks of training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED