Residential Sales Manager

ADT•Oklahoma City, OK

22h

About The Position

To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure. An ADT Residential Sales Manager is the leader of residential sales functions within a market/district. The Sales Manager builds effective programs to train sales team on in-home sales techniques.

Requirements

Be proficient in the awareness of connected home type product and services.
Ability to grasp and explain Residential Integrated Products & Services.
Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
Mentor, develop, motivate and coach Sales Representatives.
Develop team for success by regularly communicating results and job expectations.
Develop performance metrics for sales teams and monitor results.
Provide performance feedback and recommendations to improve effectiveness.
Conduct annual performance reviews/appraisals.
Participate in recruiting activities to select and hire new Sales Representatives, as required.
Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
Regularly participate in ride-alongs and monitor progress of new and existing representatives.
Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
Model and champion ADT values.
Create a safe environment for the discussion and resolution of values-related issues and concerns.

Nice To Haves

Technically skilled
Customer-focused

Responsibilities

Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars.
Be proficient in the awareness of connected home type product and services. Ability to grasp and explain Residential Integrated Products & Services.
Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
Participate in recruiting activities to select and hire new Sales Representatives, as required.
Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
Regularly participate in ride-alongs and monitor progress of new and existing representatives.
Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.