Residential Sales Manager

ADT • Lenexa, KS

12h

About The Position

The Residential Sales Manager leads residential sales functions within a market or district and builds programs to train the sales team in in-home sales techniques. The role manages sales teams across a defined territory or region, focusing on diverse products for higher-end consumers while maximizing recurring revenue and profitable installation dollars. The position calls for technical awareness of connected-home products and services and the ability to understand and explain Residential Integrated Products & Services.

Local managers have flexibility to grow their markets within broad guidelines. The role works with local installation management and interacts with stakeholders at all levels, from executives to installers. ADT describes its culture as entrepreneurial and fast-paced, supported by corporate marketing, financial, and technology resources, with incentive plans to reward positive results.

Responsibilities

• Manage sales teams within defined territories or regions, focusing on diverse products for higher-end consumers and maximizing recurring revenue and profitable installation dollars.
• Understand connected-home products and services and explain Residential Integrated Products & Services.
• Implement and administer residential consumer-market sales programs to maximize profitable opportunities.
• Work with local ADT installation management to support effective completion, customer satisfaction, and profitability.
• Mentor, develop, motivate, and coach Sales Representatives; communicate results and job expectations; establish sales-team performance metrics and monitor results.
• Provide performance feedback and recommendations, and conduct annual performance reviews or appraisals.
• Participate in recruiting and hiring Sales Representatives as required.
• Develop organic, self-generated lead programs and train representatives to work with defined GOLD promoters to increase self-generated leads.
• Participate regularly in ride-alongs and monitor the progress of new and existing representatives.
• Communicate current ADT policies, procedures, products, programs, pricing, budgets, technologies, and services to ensure adherence.
• Hold regular sales meetings with Sales Representatives at least weekly.
• Resolve problems and conflicts while interacting with stakeholders at all levels, from executives to installers.
• Model and champion ADT values, creating a safe environment to discuss and resolve values-related issues and concerns.

Benefits

• Generous incentive plans reward positive results.
• Corporate headquarters provides marketing and financial support and a sophisticated technology infrastructure.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed