Residential Sales Consultant III

Service Experts Heating & Air Conditioning • Indianapolis, IN

14d

About The Position

The Residential Sales Consultant III applies in-depth knowledge and practical expertise in outside sales. The role may lead small-scale projects with manageable resource needs and risks, solve complex challenges using judgment informed by multiple sources, and guide less experienced colleagues. The consultant presents tailored, high-efficiency HVAC and water heater solutions to residential customers, develops sales through internal leads and personal prospecting, and works with technical team members during site visits to identify solutions suited to each home. The position requires staying current on industry trends, energy-efficient technology, and service methods, while providing a customer-focused experience that builds trust and retention.

This role requires at least four years of sales experience, a high school diploma or GED, and a valid driver’s license with an acceptable driving record. A bachelor’s degree or relevant sales certifications are preferred in the qualifications section, although the posting separately lists a bachelor’s degree as the minimum education. The consultant must be able to work flexible hours and on-call shifts as needed, maintain a positive attendance record, and navigate residential areas such as attics, basements, and crawl spaces, including climbing ladders.

Average sales professionals earn an average of $90,000–$120,000 annually, with commission-based earning potential and higher earnings possible for top performers. Service Experts also describes a supportive culture with training, mentorship, and professional development, and provides company equipment and uniforms.

Requirements

• At least 4 years of proven sales experience; direct-to-consumer (B2C) sales experience is preferred.
• High school degree or GED required.
• Valid driver’s license with an acceptable driving record.
• Strong business development abilities, excellent negotiation skills, and ability to close sales.
• Ability to educate customers and clearly present technical concepts.
• Excellent interpersonal skills, including understanding customer concerns and translating them into business solutions.
• Commitment to high-quality, customer-focused service.
• Ability to navigate residential environments, climb ladders, and maneuver in attics, basements, and crawl spaces.
• Availability for flexible hours and on-call shifts as needed.
• Ability to consistently demonstrate a positive attendance record.

Nice To Haves

• Bachelor’s degree or related professional sales certifications.
• Direct-to-consumer (B2C) sales experience.

Responsibilities

• Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting customer relationships through a customer-focused approach that supports satisfaction, trust, and retention.
• Generate sales by working incoming internal leads and developing a personal prospect pipeline.
• Collaborate with technical team members during site visits to tailor solutions to the home’s requirements.
• Stay current on market trends, energy-efficient technology, and innovative service methods.
• Provide guidance to less experienced colleagues on the team.
• May lead small-scale projects with manageable resource needs and risks.

Benefits

• Commission-based earning potential; average sales professionals earn an average of $90,000–$120,000 annually, and top performers can earn more.
• Generous paid time off.
• Training, mentorship, and investment in professional development.
• Company-sponsored medical, dental, and vision coverage.
• Company-provided smartphone, tablet, and uniforms.
• Tool replacement program.
• Company-paid life insurance.
• Optional short- and long-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior