Residential Sales Consultant III

Service Experts•Houston, TX
•$90,000 - $120,000•Onsite

About The Position

As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This outside sales position blends consultative selling, customer education, and relationship management. Success comes from leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities. The role involves presenting tailored comfort options for high-efficiency HVAC and water heater systems, building customer relationships, generating sales from incoming leads and self-developed prospects, collaborating with technical team members during site visits, and staying current on industry trends, energy-efficient technology, and service methods. Candidates should be committed to providing high-quality, customer-focused service and be available for flexible hours and on-call shifts as needed. The posting lists high school degree or GED and 2+ years of sales experience as desired qualifications, with a preference for B2C sales. It also includes a separate minimum-experience and education statement of 4+ years and a bachelor's degree. A valid driver's license with an acceptable driving record is required. The position requires navigating residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces. Compensation includes a competitive base salary plus commission. The posting states that average sales professionals earn $90,000–$120,000 annually, with top performers potentially earning more. The company provides PTO, training and mentorship, company-sponsored medical, dental, and vision coverage, a smartphone, tablet, uniforms, a tool replacement program, company-paid life insurance, and optional short- and long-term disability coverage.

Requirements

  • High school degree or GED required.
  • At least 2 years of proven sales experience; direct-to-consumer (B2C) sales experience is preferred.
  • A valid driver's license with an acceptable driving record.
  • Strong business development abilities, negotiation skills, and sales-closing ability.
  • Ability to educate customers and clearly present technical concepts.
  • Excellent interpersonal skills, including the ability to understand customer concerns and translate them into business solutions.
  • Dedication to high-quality, customer-focused service.
  • Ability to navigate residential environments, climb ladders, and maneuver in attics, basements, and crawl spaces.
  • Availability for flexible hours and on-call shifts as needed, with a consistently positive attendance record.
  • The posting also states a minimum of 4+ years of experience and a minimum education of a bachelor's degree.

Nice To Haves

  • Bachelor's degree or related professional sales certifications.
  • Direct-to-consumer (B2C) sales experience.

Responsibilities

  • Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
  • Build lasting customer relationships through a customer-focused approach that supports satisfaction, trust, and retention.
  • Drive sales growth using incoming internal leads and a self-generated prospect pipeline.
  • Partner with technical team members during site visits to tailor solutions to each home's requirements and support customer satisfaction.
  • Stay informed about market trends, energy-efficient technology, and innovative service methods.

Benefits

  • Competitive base salary plus commission.
  • Generous paid time off.
  • Training, mentorship, and professional development.
  • Company-sponsored medical, dental, and vision coverage.
  • Company-provided smartphone, tablet, and uniforms.
  • Tool replacement program.
  • Company-paid life insurance.
  • Optional short- and long-term disability coverage.
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