Residential Sales Consultant III

Service Experts Heating & Air Conditioning•Houston, TX

About The Position

The Residential Sales Consultant III is an outside sales role serving as a trusted advisor to homeowners. The consultant assesses customers’ comfort needs and presents tailored options for high-efficiency HVAC and water heater systems. The role combines consultative selling, customer education, relationship management, and sales generation through company-provided leads and self-generated prospects. The consultant partners with technical team members during residential site visits to ensure proposed solutions fit each home’s requirements and support customer satisfaction. The position requires flexible hours to meet customer demand and on-call shifts as needed. Candidates must be able to navigate residential settings, including climbing ladders and maneuvering through attics, basements, and crawl spaces. The posting gives varying qualification details: its qualifications section lists a high school diploma or GED and 2+ years of sales experience, while the closing summary states a minimum of a bachelor’s degree and 4+ years of experience.

Requirements

  • High school diploma or GED required in the qualifications section; the closing summary states a minimum education of a bachelor’s degree.
  • 2+ years of proven sales experience stated in the qualifications section; the closing summary states a minimum of 4+ years of experience.
  • Strong business development abilities, negotiation skills, and ability to close sales.
  • Ability to explain technical concepts clearly and educate customers.
  • Excellent interpersonal skills, including understanding customer concerns and translating them into business solutions.
  • Commitment to high-quality, customer-focused service.
  • Valid driver’s license with an acceptable driving record.
  • Ability to work flexible hours and on-call shifts as needed.
  • Ability to maintain a positive attendance record.
  • Ability to navigate residential environments, climb ladders, and maneuver in attics, basements, and crawl spaces.

Nice To Haves

  • Bachelor’s degree or related professional sales certifications preferred in the qualifications section.
  • Direct-to-consumer (B2C) sales experience preferred.

Responsibilities

  • Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
  • Build lasting customer relationships and support satisfaction, trust, and retention.
  • Generate sales using incoming internal leads and a self-developed prospect pipeline.
  • Collaborate with technical team members during site visits to tailor solutions to home requirements.
  • Stay informed about market trends, energy-efficient technology, and innovative service methods.

Benefits

  • Competitive base salary plus commission; average sales professionals earn $90,000–$120,000 annually, with top performers able to earn more.
  • Generous paid time off.
  • Training, mentorship, and professional development.
  • Company-sponsored medical, dental, and vision coverage.
  • Company-paid life insurance.
  • Optional short- and long-term disability coverage.
  • Company-provided smartphone, tablet, and uniforms.
  • Tool replacement program.
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