Residential Program Manager - Rockford, MI - Full Time with On Call Expectation

Hope Network Careers•Rockford, MI

33d•Onsite

About The Position

The Residential Program Manager provides leadership and oversight for one or more Hope Network residential homes, ensuring high-quality, person-centered services for individuals served. This role is responsible for hiring, training, coaching, and mentoring direct care staff; maintaining compliance with licensing, accreditation, and funding requirements; and creating a safe, supportive home environment that promotes independence, dignity, and individual success.

Requirements

High School Diploma or GED
Three years of related experience if no Associate's Degree
Valid Michigan driver's license
Ability to work independently with flexible hours, including occasional evenings, weekends, and holidays
Ability to participate in an on-call rotation for staffing and program emergencies
Ability to lift up to 50 lbs.
Ability to pass required background checks
Ability to obtain CPR/First Aid certification

Nice To Haves

Associate's Degree in a Human Services-related field
Previous leadership experience in residential, healthcare, or human services settings

Responsibilities

Oversee the daily operations of one or more residential homes
Hire, train, coach, and mentor direct care staff
Ensure compliance with licensing, accreditation, and funding requirements
Promote a positive home environment that supports independence and personal growth
Build strong relationships with individuals served, families, and community partners
Oversee medication administration, health monitoring, and quality care practices
Support personal care and activities of daily living as needed
Manage staffing, scheduling, and after-hours program needs
On Call Rotation