Residential Pre-Journeyman Drain Cleaner
About The Position
The Residential Pre-Journeyman Drain Cleaner performs residential drain and sewer cleaning, inspections, blockage diagnosis, and related plumbing support. The role uses specialized equipment to diagnose and resolve drain and sewer problems, conduct video inspections, and communicate findings and recommended solutions to customers. It also includes preventive maintenance, accurate job documentation, and identifying repair opportunities. The employee is expected to deliver professional customer service and perform work safely and in compliance with company policies, licensing requirements, and applicable regulations. The position may include emergency, after-hours, weekend, and on-call service rotations, as well as supporting the training and development of apprentice drain cleaners and other field team members.
Requirements
- Four years of residential drain cleaning experience, or two years of plumbing experience with a valid WSSC Drain Cleaner License or Baltimore County Drain Cleaner License.
- Valid state driver's license.
- Reliable personal transportation.
Nice To Haves
- Journeyman Plumber License.
- Experience operating sewer camera and locating equipment.
- Experience using hydro-jetting equipment.
- Residential service experience.
- Experience training or mentoring apprentices.
Responsibilities
- Perform residential drain and sewer cleaning services using appropriate equipment and established work practices.
- Maintain company vehicles, tools, and equipment in good working condition.
- Diagnose and troubleshoot drain, sewer, and plumbing system blockages and recommend appropriate solutions.
- Operate drain cleaning machines, sewer cameras, locating equipment, hydro-jetting equipment, and other specialized tools.
- Conduct video inspections and communicate findings and recommended solutions to customers.
- Perform preventive maintenance and corrective drain cleaning services.
- Accurately document work performed, recommendations, materials, and job-related information using company systems and mobile technology.
- Follow company safety policies, procedures, licensing requirements, and applicable regulations.
- Deliver a professional customer experience and maintain appropriate appearance and conduct.
- Participate in emergency, after-hours, weekend, and on-call service rotations as required.
- Support the training and development of apprentice drain cleaners and other field team members.
- Perform other duties as assigned.
Benefits
- Bonus program for eligible employees.
- 401(k) with company match.
- Employee stock purchase program.
- Medical, dental, and vision benefits.
- Wellbeing programs.
- Disability and life insurance benefits.
- Paid time off for vacation, holidays, and sick days.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
