Residential Permit Tech II

Mecklenburg County • Charlotte, NC

10d

About The Position

Performs complex paraprofessional work supporting residential project management, plan review, permitting, and inspection activities. Under general supervision, schedules plan review projects or meetings, reviews permit applications and packages for completeness, and facilitates permits through project close-out. The role assists the public, contractors, and other interested parties with residential construction, permit, and bond inquiries; coordinates requests with departmental staff and external customers; generates reports; assures final permitting and construction completion; and develops and maintains tracking systems. It may also provide front-office support, including answering phones and staffing in-person customer service points.

The position is with Mecklenburg County’s Land Use and Environmental Services Agency (LUESA), which provides services related to building and zoning codes and management of water and air resources. The work includes reviewing engineering and residential construction materials, conducting site inspections, supporting compliance, and participating in department and project meetings. The employee works outdoors exposed to weather conditions and may be required to assist in emergency or disaster situations.

Requirements

• Minimum of three years of progressively responsible experience in the area of assignment.
• Associate’s degree in Engineering, Construction, Surveying, or Real Estate; a combination of relevant education and relevant experience is accepted.
• Valid North Carolina or South Carolina driver’s license.
• Must obtain and maintain a Mecklenburg County Operator’s Permit.
• Knowledge of applicable principles, practices, methods, and techniques used in the assigned area; mathematical concepts; engineering plans, specifications, and surveying work; construction-trade equipment; applicable federal, state, and local statutes, codes, and regulations; recordkeeping; databases; filing systems; and customer service principles.
• Skills in completing paperwork and documentation, reviewing plans or specifications, performing engineering-related and mathematical calculations, providing customer service, conducting site inspections, interpreting and enforcing regulations, reading blueprints, sketches, and plans, and maintaining records and filing systems.
• Ability to build partnerships, focus on customer needs, leverage available resources, manage work and time effectively, plan and organize, and maintain safety awareness.
• Proficiency in applicable computer programs, including Microsoft Office Suite.
• Ability to perform each essential function satisfactorily, with or without reasonable accommodation.

Responsibilities

• Review permit packages and applications for completeness, including structure approvals and development projects requiring detailed engineering study.
• Inspect construction projects and newly constructed structures to ensure compliance with minimum standards, ordinances, specifications, and regulations.
• Communicate information and coordinate processes associated with permit and bond processing; process applications and fees; coordinate requests with departmental staff and external customers; generate reports; and assure final permitting and construction completion.
• Assist the public, contractors, and other interested parties with inquiries and requests for information related to residential construction and engineering services.
• Provide technical data and compliance information for construction projects to engineers, land surveyors, developers, and builders.
• Review elevation certificates for compliance with applicable regulations.
• Assist with special activities and projects, including assembling information for grant applications and notification systems, coordinating and maintaining professional service contracts, and developing tracking systems.
• Participate in meetings related to department activities and engineering projects.
• Provide front-office support as applicable, including answering telephones, providing information to callers, and staffing service points for in-person interactions.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree