Residential Officer

State of Iowa • Council Bluffs - 51501 - Pottawattamie County, IA

6d • Onsite

About The Position

The Residential Officer is a direct service provider at a 24-hour community-based corrections facility, engaging in high-contact interactions with clients to support successful reentry into society. The role focuses on eliciting and supporting pro-social behaviors through programming that encourages personal growth and reduces the risk of reoffending. The officer uses initiative and independent judgment while working as part of a multidisciplinary team to observe and assess client behavior and interactions.

The position includes conducting facility security checks and searches, transporting clients in the community, and supporting case managers and clients in achieving their goals. Officers are trained in behavior change approaches, including motivational interviewing and cognitive behavioral strategies. They consider clients’ individual needs, disabilities, trauma, and cultural responsiveness, and respond to emergencies using appropriate defensive tactics and life-saving measures. Integrity, ethical conduct, attention to detail, communication skills, and the ability to build quality relationships are important to the role. The posting indicates that applications are being accepted from male candidates only to fulfill PREA standards, and the schedule is evening and/or night.

Requirements

• Graduation from high school, GED, or equivalency.
• Applications are limited to male candidates to fulfill PREA standards.
• Evening and/or night schedule.
• Exceptional communication skills and ability to build quality relationships with clients.
• Integrity, ethical conduct, attention to detail, initiative, and independent judgment.

Responsibilities

• Engage in high-contact interactions with clients and support their successful reentry into society.
• Elicit and support pro-social behaviors through programming that fosters personal growth and reduces the risk of reoffending.
• Work collaboratively with a multidisciplinary team to observe and assess client behaviors and interactions.
• Conduct facility security checks and searches.
• Transport clients within the community.
• Use behavior change techniques, including motivational interviewing and cognitive behavioral strategies.
• Support case managers and clients in achieving client goals, considering individual needs, disabilities, trauma, and cultural responsiveness.
• Respond to emergencies using appropriate defensive tactics and life-saving measures.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED