Residential Lending Appraisal Coordinator
About The Position
The Residential Lending Appraisal Coordinator manages appraisal orders within their individual queue including ordering appraisals, coordinating review requests and performing appraisal compliance reviews. This role monitors and processes internal appraisal orders from entry to delivery, ensures appraisal fees are updated appropriately for accurate payment to service providers, and contacts appraisers and Service Providers for status updates while maintaining a detailed communication record. The coordinator follows up on the progress of orders outside of expected delivery time and communicates with loan officers, loan processors, underwriters, collateral analysts, and appraisers regarding the status of appraisals, ETA's, etc. Additionally, they review all evaluations and appraisals per the bank's policy to ensure compliance with all applicable regulations, monitor and process requests received from our Service Providers, and collaborate with Internal Business partners (Retail & Home Equity) to solve order flow issues/concerns.
Requirements
- High School Diploma or GED
- 1+ Year of related experience in administration; mortgage or appraisal experience preferred
- Ability to handle multiple tasks in a fast-paced, dynamic environment
- Ability and desire to learn additional skills with a goal to attain State License or Certification
- Self-motivated and detail-oriented
- Excellent verbal and written communication skillset
- Demonstrated, strong customer service skills
- Strong PC skills
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Squatting – Occasional
- Bending – Occasional
- Reaching forward – Occasional
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
Nice To Haves
- Lending operations or loan processors experience
Responsibilities
- Monitors and processes internal appraisal orders from entry to delivery
- Ensures appraisal fees are updated appropriately to ensure accurate payment to service providers
- Contacts appraisers and Service Providers for status updates while maintaining a detailed communication record
- Follows up on progress of orders outside of expected delivery time
- Communicates with loan officers, loan processors, underwriters, collateral analysts, and appraisers regarding the status of appraisals, ETA's, etc.
- Reviews all evaluations and appraisals per the bank's policy to ensure compliance with all applicable regulations
- Monitors and processes requests received from our Service Providers
- Collaborates with Internal Business partners (Retail & Home Equity) to solve order flow issues/concerns
Benefits
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
