Residential Lead Service Tech
About The Position
Brennan Heating & Air is hiring an experienced Lead HVAC Service Technician to diagnose, service, repair, and maintain residential HVAC systems. The role is hands-on in the field and also provides technical guidance and support to other service technicians, helps maintain service standards, and assists with complex or escalated troubleshooting. The position serves customers in a professional manner and contributes to the success of the service department. The job is full-time and day shift, based in Lynnwood, Washington. Pay is $30.00–$45.00 per hour, depending on experience, with a spiff/commission program. The posting describes stable, year-round work and says the successful candidate will take ownership of service calls, deliver quality workmanship, communicate clearly, and support less-experienced technicians.
Responsibilities
- Diagnose, service, repair, and maintain residential HVAC systems.
- Troubleshoot complex heating, cooling, and hearth/fireplace issues and determine effective repair solutions.
- Service furnaces, heat pumps, air conditioning systems, thermostats, ventilation equipment, and related comfort systems.
- Perform preventative maintenance, system inspections, and tune-ups.
- Respond to service calls and emergency repair requests in a timely and professional manner.
- Provide technical guidance and support to other service technicians when needed.
- Help troubleshoot difficult or escalated HVAC service calls.
- Share knowledge, best practices, and technical expertise with less-experienced technicians.
- Help maintain high standards for workmanship, safety, documentation, and customer service.
- Communicate repair recommendations and options clearly with homeowners.
- Ensure parts, tools, and materials are properly stocked and accounted for.
- Maintain accurate service records and documentation.
- Follow company safety policies, industry standards, and applicable HVAC regulations.
- Partner with management and other departments to support a positive customer and employee experience.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
- Company-provided vehicle, where applicable
- Company-provided uniforms
- Ongoing technical training and professional development
- Career advancement opportunities
- Stable, year-round work
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
