Residential HVAC Service Technician

Summers of Brownsburg • Crown Point, IN

7d

About The Position

Service and repair residential heating and cooling systems in customers’ homes. Diagnose system issues, identify service needs, recommend solutions, quote repairs or replacements, and complete approved work while providing professional customer service. The role also involves troubleshooting residential HVAC systems and installing indoor air quality products in accordance with manufacturer specifications and applicable codes. Technicians attend training to expand their knowledge and pursue further certifications. The position includes on-call assignments and backup duties.

Requirements

• EPA certification.
• Experience in residential HVAC service and sales.
• Ability to learn to assess residential HVAC service needs, quote prices, and perform repairs.
• Ability to interact and communicate well with customers in homes and businesses.
• Understanding of residential heating and cooling equipment operation, indoor air quality, air distribution systems, and basic HVAC appliance and fixture repairs.
• Ability to learn to troubleshoot and repair a variety of residential HVAC systems.
• Ability to lift and maneuver equipment weighing up to 75 pounds.
• Ability to crawl, climb, kneel, squat, bend, reach overhead, and work on ladders.
• Ability to use hand and power tools.
• Valid driver's license; drug testing and background checks are conditions of employment.
• Positive attitude and ability to promote a professional, friendly work environment.

Nice To Haves

• Further certifications are expected; specific certifications beyond EPA certification are not stated.

Responsibilities

• Service and repair residential heating and cooling systems in customer homes.
• Diagnose HVAC issues and determine service needs; provide solutions and quote repairs or replacements accurately.
• Inspect systems thoroughly and complete proposed work as quoted.
• Install supporting indoor air quality products according to manufacturer specifications and applicable codes.
• Communicate professionally and respectfully with customers, office staff, and coworkers.
• Participate in on-call assignments and provide backup as required.
• Attend required staff meetings and training sessions.
• Follow company policies and procedures and contribute to a professional, friendly work environment.
• Work hard, smart, and efficiently; perform other duties as assigned.

Benefits

• Paid holidays and vacations.
• Health insurance.
• Dental insurance.
• Short- and long-term disability coverage, including company-paid short-term disability.
• Life insurance paid by the company.
• 401(k) with company match.
• Holiday pay for the employee’s birthday.
• Employee ownership through an Employee Stock Ownership Plan.
• Competitive base pay with opportunities for growth.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed