Residential HVAC Service Technician

Summers of Brownsburg • Fort Wayne, IN

7d • Onsite

About The Position

Service and repair residential heating and cooling systems in customer homes. Diagnose issues, recommend solutions, quote repairs or replacements, and provide excellent customer service. The role includes troubleshooting and repairing a variety of residential HVAC systems and installing supporting indoor air quality products according to manufacturer specifications and applicable codes. Attend training to expand knowledge and expertise and pursue further certifications. Employees participate in on-call assignments and required meetings and training, and follow company policies and procedures.

Requirements

• EPA certification.
• Experience in residential HVAC service and sales.
• Ability to learn to determine residential HVAC service needs, quote prices, and perform repairs.
• Ability to interact and communicate effectively with customers in their homes and businesses.
• Understanding of residential heating and cooling equipment operation, IAQ, air distribution systems, and basic HVAC appliance and fixture repairs.
• Ability to attend training, expand knowledge and expertise, and pursue further certifications.
• Ability to lift and maneuver equipment up to 75 pounds.
• Ability to crawl, climb, kneel, squat, bend, reach overhead, and work on ladders.
• Ability to use hand and power tools.
• Drug testing, background checks, and a valid driver's license are conditions of employment.

Responsibilities

• Communicate professionally and respectfully with customers, office staff, and coworkers.
• Inspect systems thoroughly and accurately quote replacements or repairs.
• Complete proposed work as quoted.
• Participate in on-call assignments and provide backup as required.
• Attend required staff meetings and training sessions.
• Promote a professional and friendly work environment with a positive attitude.
• Work hard, smart, and efficiently.
• Follow company policies and procedures.
• Troubleshoot and repair residential HVAC systems and install supporting IAQ products to manufacturer specifications and applicable codes.
• Perform other duties as assigned.

Benefits

• Paid holidays and vacations.
• Health and dental insurance.
• Short- and long-term disability coverage.
• 401(k) with company match.
• Company-paid short-term disability and life insurance.
• Holiday pay for the employee's birthday.
• Employee ownership through an Employee Stock Ownership Plan.
• Competitive base pay with opportunities for growth.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed