Residential Housekeeper

HOUSTON AREA WOMENS CENTER • Houston, TX

47d • Onsite

About The Position

As the Residential Housekeeper you are a key member of our team, playing a critical role in creating a safe, welcoming, and home-like environment for survivors of domestic, sexual, or sex trafficking violence. This position is not just about maintaining cleanliness—it’s about contributing to the healing and comfort of our clients. The Residential Housekeeper works collaboratively with other staff to ensure that every space reflects the care and respect we hold for the individuals and families we serve. This person is responsible for maintaining a clean and orderly environment for clients and employees.

Requirements

• High School diploma or equivalent or in lieu of education an additional two years of directly related experience.
• A minimum of one year of experience providing housekeeping at a mid-size to large organization/facility.
• Proficient in Microsoft Office (Word, Outlook, and Teams)
• Computer savvy and able to learn new applications and systems quickly.
• Professional English.

Nice To Haves

• Strong communication, organizational, and multi-tasking skills
• Active listener
• Energetic, empathetic, and caring
• Excellent attention to details
• Professional objectivity and appreciation for confidential information
• Ability to follow instructions and to adhere to policies and procedures
• Ability to prioritize tasks to meet individual and team deadlines
• Great team player

Responsibilities

• Maintain high standard of cleanliness in all common areas, creating a warm, clean, and welcoming environment for clients, staff, and visitors.
• Clean and sanitize high-touch surfaces, such as door handles and light switches, to reduce the risk of illness and ensure a safe environment for everyone.
• Clean, dust, and wipe furniture, sweep, mop, and/or vacuum carpet in all offices.
• Regularly clean and organize staff areas, including the staff kitchen, to promote a positive and functional workspace.
• Empty and clean waste receptacles and dispose of trash in a sanitary manner.
• Clean, sanitize, and re-fill designated restrooms, fill all dispensers, soap, paper towel and toilet paper.
• Identify and report old or damaged furniture or appliances.
• Report any safety hazards.
• Collaborate with the residential team and respond to quickly address issues such as spills, broken items, and other concerns, ensuring a safe and sanitary living space.
• Ensure that all cleaning equipment/materials are maintained in a safe, sanitary, and efficient working condition.
• Prepare cleaning solutions according to specifications.
• Follow company safety and security policies.
• Maintain excellent customer service - respecting their right to choices, dignity, privacy and confidentiality always.
• Monitor building security and safety by performing such tasks as locking all office doors after operating hours and checking electrical appliances use to ensure that hazards are not created.
• Provide laundry services for residential linens, ensuring that all materials are fresh, clean, and ready for use.
• Prep make ready’s for the residential spaces including providing clean kitchenware, linens, towels and wash cloths for restrooms, and toiletries.
• Once a client has exited the program, clean residential space and prepare for next client.
• Other duties/projects may be assigned.

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance
• Time Away From Work Program
• Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees)
• Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)
• Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay.
• 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED