Residential House Manager

PREMIER COMMUNITY SERVICES INC•Broken Arrow, OK
•$15 - $16•Onsite

About The Position

The Residential House Manager (RHM) oversees day-to-day program supports, supervision, and care for one to five residential homes. The role coordinates staffing, ensures employees are trained and homes are staffed appropriately, and supports care consistent with each individual’s plan and applicable state, DHS/DDS, and Premier policies. The RHM maintains required documentation, reporting, training, household budgets, and accountability for individual and agency funds. The position includes direct care when needed, supporting individuals’ healthcare, personal care, daily activities, independence, safety, and community inclusion. It also requires routine travel to assigned individuals’ worksites and variable hours to meet staffing and service needs. The RHM reports to the Program Coordinator.

Requirements

  • High school diploma or equivalent (GED).
  • At least 21 years of age.
  • Minimum of two years of verifiable experience working with individuals with disabilities.
  • Ability to pass criminal background, sex offender, and violent offender screenings before employment and annually thereafter.
  • Ability to lift, push, and pull 50 pounds and to bend, stoop, and stand for periods that may exceed 15 minutes while providing care.
  • Maintain current, unexpired CPR and First Aid certification as required by OKDHS/DDS policies.
  • Maintain current, unexpired Medication Administration Training (MAT) certification as required by OKDHS/DDS policies.
  • Complete mandatory OKDHS/DDS, individual-specific, and Premier training within established timeframes.
  • Valid Oklahoma driver’s license, reliable transportation, and current vehicle insurance on file.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to supervise, motivate, and hold staff accountable.
  • Ability to respond appropriately to challenging situations and emergencies.
  • Ability to complete required documentation accurately.
  • Dependable, professional, compassionate, and detail-oriented.
  • Ability to complete required background checks, training, and other applicable employment requirements.

Nice To Haves

  • Previous experience as a Direct Support Professional (DSP), House Manager, or in a similar position.
  • Previous supervisory or team leadership experience.
  • Experience supporting individuals with intellectual or developmental disabilities.

Responsibilities

  • Supervise and coordinate assigned community programs and directly supervise Direct Care staff in assigned homes.
  • Arrange appropriate staff coverage and ensure staff receive required training before working alone in a consumer home.
  • Ensure homes use approved service authorizations and maintain required staff training and in-services.
  • Provide in-person staffing coverage when appropriately trained staff are unavailable.
  • Maintain household budgets and ensure purchases comply with applicable policies.
  • Monitor staff job performance, provide follow-up training for deficiencies, and recognize positive performance.
  • Provide direct care consistent with each individual’s plan and professional-team programming.
  • Complete required documentation and report outcomes, action-step progress, incidents, and accidents in accordance with policy.
  • Provide input to the Interdisciplinary Team regarding behavioral challenges and strategies, with required documentation.
  • Follow daily activity schedules that promote individuals’ independence, health, and safety.
  • Assist with medication management and administration, order medications and medical supplies, and document medication accountability.
  • Coordinate healthcare as assigned, including scheduling and transporting individuals to appointments and completing medical documentation.
  • Assist individuals with personal hygiene, dressing, food selection and preparation, and daily decision-making.
  • Support recreational and social activities, including transportation and participation to promote community inclusion and individual choice.
  • Maintain weekly menus and shopping lists in accordance with applicable nutritionist or physician guidance.
  • Advocate for individuals’ best interests, protect their rights, and ensure programming is individualized.
  • Maintain required records, guardian communication logs, and documentation of individual and agency finances.
  • Ensure funds are used for approved purchases, documented appropriately, and reconciled with receipts and remaining funds.
  • Review staff and company vehicle mileage reports for accuracy and budget compliance, and follow up on discrepancies.
  • Assist individuals in maintaining safe, clean, and healthy homes, including reporting maintenance needs, shopping, and providing necessary housekeeping support.
  • Check the work schedule weekly, ensure direct reports know their schedules, record time accurately, and approve time in accordance with payroll procedures.
  • Notify the supervisor when training, instructions, or policy interpretation are unclear; respond to communications and requests in a timely manner.
  • Complete assigned duties within established timeframes and perform other reasonable job-related duties as assigned.
  • Adhere to Premier Community Services and applicable state and federal policies.
  • Maintain current CPR/First Aid and Medication Administration Training certifications, complete required training, and maintain a valid Oklahoma driver’s license and vehicle insurance on file.
  • Transport individuals in employee-owned, leased, or rented vehicles as required.
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