Residential Helper - Waste Pickup

Waste Pro•Doraville, GA

About The Position

The Residential Helper assists the refuse truck driver on pre-assigned and special routes to collect garbage, yard waste, and recycling. The role includes manually loading refuse and containers onto a rear-load garbage truck, operating its packing mechanism, and providing courteous service to residents and customers. The Helper also supports safe truck operation, keeps pickup areas and equipment clean, reports safety or customer-service issues, and assists other routes as needed. The position may require work during emergencies and other duties as assigned.

Requirements

Follow safe operating practices.
Learn and use interpersonal skills appropriate to good customer service.
Be willing and able to work in a team environment.
Read, write, and comprehend reports well enough to complete daily assignments.
Push or pull 50 pounds independently between 800 and 1,000 times per day.
Lift 50 pounds independently from ground to waist height between 800 and 1,000 times per day.
Get up and down from the cab of a commercial motor vehicle between 800 and 1,000 times per day.
Bend at the waist and knees between 800 and 1,000 times per day.
Work 8 to 12 hours in extreme weather conditions, including heat, cold, rain, and snow.
Ride on the outside of the truck while servicing residential customers in low-MPH areas.

Responsibilities

Collect solid waste and place it in the rear-load truck, including pushing toters to the tipper and lifting or carrying trash bags, bulk items, and containers.
Climb on and off the rear truck step to load refuse, waste, and carts.
Operate the truck’s packing mechanism to compact waste.
Provide safe, courteous, and timely customer service to the public and customers, and maintain a positive attitude toward company, customer, and municipal goals.
Ensure residential garbage and recyclables are picked up and transferred properly; pickups may require using a back door.
Answer residents’ questions and direct them to Customer Service or the appropriate government office for further information.
Follow ANSI, OSHA, and company safety policies, including Waste Pro Absolute Guidelines.
Assist the Driver with safe backing by directing the Driver from the ground.
When directed, clean behind the compactor blade with a shovel and hoe; spray and clean the hopper and truck at the end of each shift or as needed.
Immediately report safety or customer-service issues to the Driver and Supervisor.
Clean up scattered refuse and accidental waste spills, and ensure customers’ containers are properly replaced.
Work during emergency situations when required.
Assist other routes as needed to complete daily work.
Attend and participate in assigned corporation-sponsored training courses.
Keep up to date on job-appropriate technology used by Waste Pro.
Perform other job-related duties as assigned by the Supervisor.