Residential Hall Assistant Director- CA

Cambridge Information Group•San Jose, CA

1d•Onsite

About The Position

The Residential Hall Assistant Director (RHAD) is a key leadership role supporting Edconic’s pre-college programs and residential and student life operations. This is a live-in position reporting to the Residential Hall Director (RHD). The RHAD executes work assigned by the RHD, supports residential administration and staff development, responds to student needs and escalations, and helps ensure student safety and a successful program experience. The role includes on-call and overnight responsibilities, participation in training and program events, and close work with minors. The position is based in California as indicated by the job title; a specific campus location is not stated. The seasonal program commitment includes virtual and in-person training, move-in, four program terms, and move-out. Staff may need to remain within a 15-minute walk of campus after 11 p.m. on working nights. During overnight shifts, staff must remain in the building and immediate area, carry the emergency phone, maintain sobriety, respond to incidents, follow escalation protocols, and document incidents. Staff must use a personal cell phone. The position offers an hourly rate of $29.00, housing with the possibility of a single room, shift meals, and opportunities to chaperone events at local attractions.

Requirements

Legally authorized to work in the United States.
Bachelor’s degree.
At least 2 years of related work experience in comparable positions.
Prior leadership experience.
Must be CPR certified or willing to obtain certification before the program starts.
Two references required.
Excellent verbal and written communication skills and excellent command of English.
Must pass a criminal background check and successfully complete all training.
Must use a personal cell phone for the position.
Ability to sit, stand, walk, travel up and down stairs, crouch, stoop, reach, and lift up to 25 lbs.

Nice To Haves

Prior work in a university program, boarding school, or as a guidance counselor is particularly desirable.
Ability to speak another language.

Responsibilities

Execute work assigned by the Residential Hall Director.
Assist with residential check-in and check-out, key inventory, and staff evaluations.
Facilitate training during Student Orientation and attend weekly residence life staff meetings led by the RHD.
Meet one-on-one with staff who display behavior concerns, use Performance Improvement Plans, and document staff conduct meetings led by the RHD.
Maintain the PA schedule and manage shift swaps, with the RHD approving the final schedule and changes.
Receive suggestions and grievances relayed by Senior Program Advisors, resolving them or escalating them to the RHD.
Conduct daily check-ins, serve as the first response to student escalations, document incidents and statements, and escalate serious cases to the RHD.
Submit and track work orders and manage Pronto.
Coordinate logistics, setup, and staffing for mandatory events.
Attend weekly leadership meetings and manage ongoing development for residence staff; relay relevant information to students in a suitable and timely manner.
Attend co-curricular events and activities.
Manage student interactions using student management software.
Act as a mentor and role model to PAs, students, and staff through everyday actions and decision-making.
Serve on-call duty and back up on-call shifts.
Support the RHD’s communication with parents and guardians regarding student needs and concerns.
Mediate conflicts as they arise.
During overnight shifts, answer the emergency phone, respond promptly, follow escalation protocols, contact full-time on-call for guidance when appropriate, accompany students or staff to a hospital or police station if required, hand off the emergency phone to Back Up On-Call when required, and record incidents in a nightly log.