Residential Hall Assistant Director- Minnesota

Cambridge Information Group•Rochester, MN
•Onsite

About The Position

The Residential Hall Assistant Director (RHAD) is a live-in leadership position supporting Edconic’s pre-college programs and helping ensure their success. The RHAD carries out work assigned by the Residential Hall Director (RHD), supports residential operations and staff development, and helps promote student safety, well-being, and community. Responsibilities include administrative coordination, staff supervision and mentoring, student check-ins and escalation response, event logistics, incident documentation, and on-call emergency coverage. The role requires working closely with minors and completing required training and a criminal background check. The position follows a seasonal program schedule, with virtual training in April and May, move-in and in-person training beginning in late May or early June, four program terms from June through July, and move-out on July 31. Staff may be required to remain within a 15-minute walk of campus after 11 p.m. on working nights. During overnight shifts, pro staff must carry and answer the emergency phone, follow escalation protocols, record incidents, maintain sobriety, and remain in the building and immediate area. The position offers an hourly rate of $29.00, housing with the possibility of a single room, shift meals, and opportunities to chaperone events at local attractions.

Requirements

  • Must be legally authorized to work in the United States.
  • Bachelor’s degree.
  • At least 2 years of related work experience in comparable positions.
  • Prior leadership experience.
  • Must be CPR certified or willing to obtain certification before the program starts.
  • Two references are required.
  • Must complete online training before move-in and attend required virtual and in-person training.
  • Must pass a criminal background check and successfully complete all training.
  • Excellent verbal and written communication skills and excellent command of English.
  • Ability to use a personal cell phone for work.
  • Ability to meet the stated physical demands, including sitting, standing, walking, using stairs, crouching, stooping, reaching, and lifting up to 25 pounds.

Nice To Haves

  • Prior work in a university program, boarding school, or as a guidance counselor is particularly desirable.
  • Ability to speak another language.

Responsibilities

  • Execute work assigned by the Residential Hall Director.
  • Assist with residential administration, including check-in and check-out, key inventory, staff evaluations, and community building.
  • Facilitate training during Student Orientation.
  • Attend weekly residence life staff meetings led by the RHD.
  • Meet individually with staff who display behavior concerns, use Performance Improvement Plans as appropriate, and document staff conduct meetings led by the RHD.
  • Maintain the PA schedule and manage shift swaps, with the RHD approving the final schedule and changes.
  • Receive suggestions and grievances relayed by Senior Program Advisors, resolve them or escalate them to the RHD.
  • Conduct daily check-ins and serve as the first response to student escalations; document incidents and statements and escalate serious cases to the RHD.
  • Submit and track work orders and manage Pronto.
  • Coordinate logistics, setup, and staffing for mandatory events.
  • Attend weekly leadership meetings and manage ongoing development for residence staff; relay pertinent information to students in a timely and suitable manner.
  • Attend co-curricular events and activities.
  • Manage student interactions using student management software.
  • Act as a mentor and role model to PAs, students, and staff through everyday actions and sound decision-making.
  • Serve on-call duty and backup on-call shifts.
  • Support the RHD’s communication with parents and guardians regarding student needs and concerns.
  • Mediate conflicts as they arise.
  • During overnight shifts, carry and answer the emergency phone, respond in a timely manner, follow escalation protocols, contact the full-time on-call person for guidance when appropriate, accompany students or staff to a hospital or police station if required, and record incidents in a nightly log.
  • Remain within the building and immediate area and maintain sobriety during overnight shifts.

Benefits

  • Housing, with the possibility of a single room.
  • Shift meals provided.
  • Opportunity to chaperone events at local attractions.
  • Hourly rate of $29.00.
  • Opportunity to work with a passionate team of diverse people.
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