Residential Hall Assistant Director- New York

Cambridge Information Group Inc•New York, NY

2d•Onsite

About The Position

The Residential Hall Assistant Director (RHAD) is a key leadership position for Edconon's pre-college programs, playing a vital role in ensuring the program's success. This is a live-in position with specific duties and responsibilities. Edconic Pre-College programs provide students with an immersive environment to learn, investigate, and explore, fostering friendships, mentorships, and connections with instructors who share their passions. These programs offer intellectually curious students the opportunity to live and learn in dynamic locations, leveraging the expertise and access of renowned institutions such as The New York Times, Sotheby's Institute of Art, Vogue College of Fashion, Manchester City Sports Business School, and Wired Education, encouraging students to extend their learning beyond the classroom into the real world. Edconic, with two decades of experience, nurtures industry leaders of tomorrow through experiential courses taught by industry experts from world-class brands. Edconic is owned by Cambridge Information Group (CIG), a family-owned investment firm focused on long-term ventures in education, technology, and information services.

Requirements

Must be legally authorized to work in the United States
Bachelor’s degree
2+ years of related work experience
Must be CPR certified or be willing to obtain prior to start of program.
Two references required
Pass a criminal background check
Successfully complete all training.
Use of one’s personal cell phone is required.

Nice To Haves

Prior work in a university program, boarding school, or as guidance counselor is particularly desirable.
Ability to speak another language a plus.

Responsibilities

Execute work assigned by the RHD.
Assist in all administrative details including: Residential Check-In and Check-Out, Key Inventory, Staff evaluations, Community Building.
Facilitate training during Student Orientation.
Attend weekly residence life staff meetings led by the RHD.
Meet with staff who display behavior concerns through 1:1s and Performance Improvement Plans (PIPs), and document staff conduct meetings led by the RHD.
Maintain the PA schedule and manage shift swaps; the RHD approves the final schedule and any changes.
Receive suggestions and grievances relayed by Senior Program Advisors (SPAs), and resolve them or escalate to the RHD.
Conduct daily check-ins and serve as first response to student escalations; document incidents and statements, and escalate serious cases to the RHD.
Submit and track work orders, and manage Pronto.
Coordinate logistics, setup and staffing for mandatory events.
Attend weekly leadership meetings and manage all on-going development for residence staff and will relay pertinent information on these topics to the students in a suitable and timely manner.
Attend co-curricular events and activities.
Manage student interactions using student management software.
Act as a mentor and role model to PAs, students and staff through everyday actions and good decision-making.
Serve On-Call Duty and Back Up On-Call shifts.
Support the RHD’s communicate with parents/guardians regarding student needs and concerns.
Mediate conflicts as they arise.
Answer the Emergency Phone during the length of shift, including overnight phone calls while on shift.
Respond to calls in a timely manner and follow The School’s Escalation Protocols that matches the incident being called in.
Call Full-Time On-Call for guidance and escalation, when appropriate.
If required, travel with student/staff to hospital and/or police station and give Emergency Phone to Back Up On-Call.
Records all incidents in a nightly log.