Residential Glazing - Glass - Window - Shower Estimator

The Glass Guru of Roseville•Roseville, CA

7d•$52,000 - $64,000

About The Position

The Residential Glazing, Window & Shower Estimator is a primary sales role at The Glass Guru of Roseville. The position combines customer service, product knowledge, accurate measuring, and sales follow-through to help customers choose solutions for their homes and deliver a positive customer experience. The Estimator meets with customers at their homes or in the showroom, assesses their needs, recommends products and services, prepares estimates and shop drawings when required, and coordinates relevant job information with customers, vendors, and internal team members. The role also includes generating business through networking, referrals, community events, and outreach. Eligibility for company benefits is contingent upon completing the initial employee probationary period.

Requirements

Two years of residential glass experience in glazing, ordering, estimating, and/or office or project management.
High school diploma or equivalent.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office, including Word and Excel.
Strong organizational and time-management skills.
Hardworking and motivated.

Nice To Haves

In-home sales experience.
Experience estimating, fabricating, and/or installing residential glass products.

Responsibilities

Meet with customers in their homes or the showroom to understand their needs, answer questions, and recommend appropriate products and services.
Explain available options, proposed scope of work, pricing, and next steps, and set realistic expectations about product performance, lead times, installation, and project limitations.
Take accurate measurements and document site conditions for estimating, ordering, and installation.
Prepare clear, accurate shop drawings when required.
Prepare and promptly present professional, accurate estimates, reviewing proposed work with customers at home whenever possible.
Record job details, photos, measurements, customer preferences, and access considerations to help prevent delays and installation issues.
Communicate job and customer details to the front office, General Manager, Install Technicians, and other team members.
Keep customer records, estimates, notes, and sales statuses current in company sales software.
Follow up on outstanding estimates according to company guidelines, answer customer questions, and help customers move forward with their projects.
Follow up after installation to confirm customer satisfaction and communicate concerns to the appropriate team member.
Generate new business through networking, referrals, community events, home shows, B2B networking, cold-calling, and other outreach.
Participate in team and safety meetings and ongoing training.
Follow company procedures and represent The Glass Guru professionally in appearance, communication, and conduct.
Communicate proactively with company vendors, including ordering materials for sold jobs.
Promptly follow up with customers after installation to check their satisfaction with materials, workmanship, and service.