Residential Glazing - Glass - Window - Shower Estimator

The Glass Guru•Roseville, CA

16h

About The Position

The Residential Glazing, Window & Shower Estimator is a primary sales role at The Glass Guru of Roseville. The position combines customer service, product knowledge, accurate measuring, estimating, and sales follow-through to help customers choose suitable solutions for their homes. The Estimator meets with customers at their homes or in the showroom, explains products and project scope, prepares estimates, and coordinates job details with the team to support successful installations. The role also involves generating new business, maintaining accurate customer and sales records, and following up after installation to confirm customer satisfaction. Eligibility for company benefits is contingent upon completing the initial employee probationary period.

Requirements

At least 2 years of residential glass experience in glazing, ordering, estimating, and/or office or project management.
High school diploma or equivalent.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office, including Word and Excel.
Hardworking and motivated, with excellent organizational and time-management skills.

Nice To Haves

In-home sales experience.
Experience estimating, fabricating, and/or installing residential glass products.

Responsibilities

Meet with customers in their homes or the showroom to understand their needs, answer questions, and recommend appropriate products and services.
Explain available options, proposed work scope, pricing, next steps, product performance, lead times, installation, and project limitations.
Take accurate measurements and document site conditions needed for estimating, ordering, and installation.
Prepare clear and accurate shop drawings when required.
Prepare and promptly present professional, accurate estimates, reviewing proposed work with customers in their homes whenever possible.
Document job details, photos, measurements, customer preferences, and access considerations to help prevent delays and installation issues.
Communicate job and customer details to the front office, General Manager, Install Technicians, and other team members.
Keep customer records, estimates, notes, and sales statuses current in the company's sales software.
Follow up on outstanding estimates according to company guidelines, answer customer questions, and help customers proceed with projects.
Follow up promptly after installation to confirm customer satisfaction and communicate concerns to the appropriate team member.
Generate new business through networking, referrals, community events, home shows, B2B networking, cold-calling, and other outreach.
Participate in team and safety meetings and ongoing training to strengthen product knowledge, estimating accuracy, and sales skills.
Follow company procedures and represent The Glass Guru professionally in appearance, communication, and conduct.
Enter relevant details into company sales software in a timely manner.
Communicate proactively with company vendors, including ordering materials for sold jobs.