DSS - RESIDENTIAL DIRECT SUPPORT PROFESSIONAL (32 Hours)

Moore Center Services•Londonderry, NH

12h

About The Position

The Residential Direct Support Professional provides professional support to high-risk, high-need individuals, helping them achieve the highest possible level of independence in all settings while following applicable state and agency regulations and protocols. The role supports daily living skills, personal care, health and safety, behavioral needs, medication routines, appointments, and participation in community life. Staff maintain accurate records, communicate with clients and stakeholders, and help maintain the residence. The schedule listed is Saturday 7 a.m.–11 p.m., Wednesday 7 a.m.–3 p.m., and Friday 7 a.m.–3 p.m. The position pays $20 per hour. Staff must remain on shift until adequate coverage is available when required and may need to travel and transport clients.

Requirements

Valid driver’s license and access to a safe, reliable operating vehicle during scheduled working hours.
Maintain comprehensive personal automobile liability insurance of $100,000/$300,000.
Pass criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks that meet agency standards; maintain required criminal, motor vehicle, DCYF, OIG, and Bureau of Elderly and Adult Services record checks.
Ability to speak, read, and write English.
Demonstrate commitment to the Moore Center’s values and comply with state, agency, and department policies and procedures.
Strong customer service skills with clients and staff; maintain a positive attitude and use positive language.
Ability to individualize support and work independently, as part of a team, or in a group setting to build clients’ skills and quality of life in the community.
Ability to provide personal care and behavioral support, including physical assistance.
Maintain a professional demeanor in emotionally charged situations.
Ability to write detailed accounts of incidents and behaviors.
Ability to successfully complete medication training if applicable.
Flexibility with scheduling and daily assignments.
Proficiency in Microsoft Office, including Word, Excel, and Outlook, and ability to learn new software.
Complete required behavior management training before working with specific residents and implement and document indicated interventions.
Complete required trainings and meetings and remain able to perform emergency duties necessary to ensure client safety.

Nice To Haves

Required state trainings through Relias Learning or an equivalent program are preferred.
Completion of Management of Aggressive Behaviors (MOAB) training, parts 1 and 2.

Responsibilities

Follow the program schedule and daily duties established by the team and program manager.
Consistently implement resident programming and training, including Service Agreement goals and objectives for daily living skills.
Meet Residential Standards and Regulations required by the Division of Mental Health and Developmental Services and Moore Center Services, Inc.
Maintain appropriate records and complete timely, accurate documentation and reports.
Communicate effectively with clients, the clinical supervisory team, and other stakeholders.
Assist individuals with activities of daily living, including personal care and ensuring appropriate attire.
Encourage self-advocacy to foster independence.
Promote the general health and safety of clients and assigned environments.
Supervise residents’ self-administration and/or distribution and administration of prescribed medications.
Complete behavior management training before working with specific residents and implement and document interventions as indicated in approved plans.
Attend required ongoing training and meetings.
Implement behavioral interventions guided by written behavior and risk management plans approved by the Human Rights Committee.
Supervise residents at medical or evaluative appointments and accompany them to appointments.
Transport residents in an agency-approved vehicle.
Remain on shift until adequate coverage is available, as determined by the house manager or designated responsible person.
Assist with the general upkeep of the residence, furnishings, and equipment.
Report suspected abuse, neglect, or exploitation as required by New Hampshire law.
Accompany clients to religious ceremonies according to their personal religious preferences.
Perform other duties as assigned by supervision.