DSS - RESIDENTIAL DIRECT SUPPORT PROFESSIONAL - (Per Diem)

Moore Center Services•Londonderry, NH

About The Position

The Residential Direct Support Professional provides professional support to high-risk, high-need individuals receiving services, helping them achieve the highest possible level of independence across settings while following applicable state and agency regulations and protocols. The role involves supporting daily living skills, personal care, self-advocacy, health and safety, medication routines, behavioral supports, and community participation. Staff maintain accurate records, communicate with clients and stakeholders, attend required training and meetings, and support the upkeep of the residence. The position is per diem and pays $20 per hour. Direct support staff may need to accompany clients to religious ceremonies in accordance with clients’ personal religious preferences. Staff must be able to speak, read, and write English. The organization will consider alternate ways of accomplishing tasks to accommodate physical limitations. In an emergency, staff may be required to perform activities beyond those listed in the job description to ensure client safety. Staff must maintain required record checks and travel or transport clients when applicable.

Requirements

Valid driver’s license and access to a safe, reliable vehicle during scheduled working hours.
Maintain comprehensive personal automobile liability insurance of $100,000/$300,000.
Criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks must meet agency standards; the description also requires staff to maintain DCYF and OIG record checks that meet agency standards.
Complete Management of Aggressive Behaviors (MOAB) training, parts 1 and 2.
Ability to speak, read, and write English.
Ability to provide personal care and behavioral support, including physical assistance.
Ability to individualize support for the individuals served.
Ability to work independently, as part of a team, or in a group setting to build individuals’ skills and quality of life in the community.
Ability to maintain a professional demeanor in emotionally charged situations.
Ability to write detailed accounts of incidents and behaviors.
Ability to complete medication training successfully if applicable.
Flexibility in scheduling and daily assignments.
Proficiency in Microsoft Office, including Word, Excel, and Outlook, and ability to learn new software.
Commitment to the Moore Center’s values and compliance with state, agency, and department policies and procedures.
Strong customer service skills with clients and staff, and a positive attitude that includes using positive language with individuals served and team members.

Nice To Haves

Required state trainings through Relias Learning or an equivalent are preferred.

Responsibilities

Follow the program schedule and daily duties established by the team and program manager.
Consistently implement resident programming and training, including Service Agreement goals and objectives related to daily living skills.
Meet Residential Standards and Regulations required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc.
Maintain appropriate records and prepare reports, including timely and accurate documentation.
Communicate effectively with clients, the clinical supervisory team, and other stakeholders.
Assist individuals with activities of daily living, including personal care and ensuring appropriate attire.
Encourage individuals to use self-advocacy skills to foster independence.
Ensure the general health and safety of clients and assigned environments each day.
Supervise residents’ self-administration of medications and/or distribute and administer prescribed medications.
Complete behavior management training before working with specific residents and implement and document interventions as indicated in their programs.
Attend ongoing training and meetings as required.
Implement behavioral interventions according to written behavior and risk management plans approved by the Human Rights Committee.
Supervise residents’ medical and evaluative appointments and accompany them to appointments.
Transport residents in vehicles approved by the agency.
Remain on shift until adequate coverage is available, as determined by the house manager or designated responsible person (Shift Leader).
Assist with the general upkeep of the residence, furnishings, and equipment.
Report suspected abuse, neglect, or exploitation as required by New Hampshire law.
Perform other duties as assigned by the supervisor.
Maintain required criminal, motor vehicle, DCYF, OIG, and Bureau of Elderly and Adult Services record checks.
Travel and transport clients when applicable.