DSS - RESIDENTIAL DIRECT SUPPORT PROFESSIONAL - (Per Diem)

Moore Center Services, Inc.•Londonderry, NH

About The Position

Professionally support high-risk, high-need individuals receiving services so they can achieve the highest level of independence in all settings, in accordance with applicable state and agency regulations and protocols. Pay is $20 per hour. This position is per diem. The role includes implementing residents’ programming and approved behavioral and risk-management plans; assisting with activities of daily living and personal care; supporting health, safety, medication routines, appointments, and transportation; and maintaining accurate records. The employee also contributes to the upkeep of the residence, attends required training and meetings, and follows agency policies and New Hampshire mandated-reporting requirements.

Requirements

  • Maintain comprehensive personal automobile liability insurance of $100,000/$300,000.
  • Valid driver’s license and access to a safe, reliable vehicle during scheduled working hours.
  • Criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks must meet agency standards; staff must also maintain required DCYF and OIG record checks meeting agency standards.
  • Complete Management of Aggressive Behaviors (MOAB) training, parts 1 and 2.
  • Ability to speak, read, and write English.
  • Demonstrate commitment to Moore Center values and comply with state, agency, and department policies and procedures.
  • Strong customer-service skills with clients and staff; maintain a positive attitude and use positive language.
  • Ability to individualize support for the people served.
  • Ability to work independently, with a team, or in a group setting to support individuals’ skills and quality of life in the community.
  • Ability to provide personal care and behavioral support, including physical assistance.
  • Maintain a professional demeanor in emotionally charged situations.
  • Ability to write detailed accounts of incidents and behaviors.
  • Ability to successfully complete medication training if applicable.
  • Demonstrate flexibility with scheduling and daily assignments.
  • Proficiency in Microsoft Word, Excel, and Outlook, and ability to learn new software.

Nice To Haves

  • Required state trainings through Relias Learning or equivalent are preferred.

Responsibilities

  • Follow the program schedule and daily duties established by the team and program manager.
  • Consistently implement resident programming training and Service Agreement goals and objectives, including daily living skills.
  • Meet residential standards and regulations required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc.
  • Maintain appropriate records and complete timely, accurate documentation and reports.
  • Communicate effectively with clients, the clinical supervisory team, and other stakeholders.
  • Assist individuals with activities of daily living, including personal care and ensuring appropriate attire; encourage self-advocacy and independence.
  • Ensure the general health and safety of clients and assigned environments each day.
  • Supervise residents’ self-administration of medication and/or distribute and administer prescribed medications.
  • Complete required behavior-management training before working with specific residents; implement and document interventions as indicated in their programs.
  • Attend ongoing training and meetings as required.
  • Implement behavioral interventions guided by written behavior and risk-management plans approved by the Human Rights Committee.
  • Supervise residents’ medical and evaluative appointments and accompany residents to appointments.
  • Transport residents in an agency-approved vehicle.
  • Remain on shift until adequate coverage is provided, as determined by the house manager or designated responsible person (Shift Leader).
  • Help maintain the residence, furnishings, and equipment.
  • Comply with New Hampshire mandated-reporting law for suspected abuse, neglect, or exploitation.
  • Accompany clients to religious ceremonies according to their personal religious preferences.
  • Perform other duties as assigned by the supervisor.
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