Residential Design-Build Sales Consultant — Outdoor Living, Landscape & Pools

Hinkle Outdoor Living•Greenwood, MO

23h

About The Position

Hinkle Outdoor Living is seeking an experienced, consultative sales professional to guide high-end residential clients through the design-build sales process across Landscape Design & Build, Outdoor Living, and Pools. The role owns the client and project-development journey from qualified lead through sales, client guidance, documentation, contract completion, and handoff to Operations. Hinkle provides an average of 3–4 qualified sales opportunities per week throughout the year, with normal seasonal variation, along with a defined sales process and approved presentation decks. The Consultant protects alignment between customer expectations, design, scope of work, materials, contract, and construction documents. The Outdoor Living Landscape Designer owns design production, while the Ops Manager owns construction execution. The Consultant is responsible for selling, client guidance, documentation, margin protection, and a complete handoff. Success means clients understand the project, investment, scope, and next steps; sold work meets applicable gross-profit goals; and Operations receives a complete, buildable handoff without avoidable gaps. The position involves phone, video, and in-home conversations, including travel to client properties throughout the Kansas City metro. The role uses HubSpot, LeanScaper, Google Drive, and project records to maintain accurate documentation and keep opportunities and handoffs visible.

Requirements

Proven track record of success in residential sales; experience in design-build, outdoor living, pools, construction, or another high-ticket service business is preferred.
Ability to earn trust, uncover and overcome objections, and guide qualified clients to a clear decision.
Excellent communication skills in phone, video, and in-home conversations.
Reliable follow-up across multiple active opportunities.
Strong listening, presentation, qualification, negotiation, objection-handling, and closing skills.
Margin awareness and pricing discipline.
Ability to collaborate with a Designer and Ops Manager while retaining ownership of the client and sales process.
Comfort using CRM and documentation systems consistently.
Valid driver’s license and ability to travel to client properties throughout the Kansas City metro.

Nice To Haves

Residential sales experience in design-build, outdoor living, pools, construction, or another high-ticket service business.

Responsibilities

Run design discovery calls and qualify project fit, budget, timeline, decision-makers, and process alignment.
Conduct in-home consultations and guide qualified clients through the next step.
Work with the Outdoor Living Landscape Designer, Ops Manager, and client-relations team without overpromising.
Present design discovery and proposal presentation decks.
Lead proposal presentations, uncover and overcome objections, negotiate, and close.
Protect gross-profit goals: 45% for landscape design-build, outdoor living, hardscape, and other non-pool work; 35% for pool-related projects.
Maintain accurate HubSpot, LeanScaper, Google Drive, and project records.
Coordinate complete handoffs to Operations with clear scope, expectations, materials, approvals, and open items.
Represent Hinkle’s brand voice and consultative client experience.
Own the client and sales process while coordinating with design and operations colleagues.

Benefits

Health insurance; Hinkle pays 50% of the employee premium.
Dental insurance; Hinkle pays 50% of the employee premium.
401(k) plan offered.
Paid time off increases with tenure.
Six paid holidays.
Four additional paid Christmas bonus days while the company closes the final week of the year.
Company car provided for design meetings.
Phone and technology support.
Ongoing training and professional development.
Company-provided qualified sales opportunities averaging 3–4 per week throughout the year, with normal seasonal variation.
Defined sales process and approved presentation decks.
Support from an Outdoor Living Landscape Designer who owns design production.
Support from an Ops Manager who owns construction execution.
Systems and records that keep the opportunity and handoff visible.