About The Position

The Residential Counselor supports people living with mental illness and developmental disabilities in achieving measurable outcomes and addressing care challenges. The role provides services in accordance with Adult Mental Health Rehabilitation Services standards and consumers’ Individual Rehabilitation Plans, coordinates supportive services based on consumer needs, and helps ensure high consumer and customer satisfaction. The counselor educates and monitors consumers regarding medications, observes medication logs, completes monthly medication audits, and documents services within required timeframes using the electronic health record. The position is based in Monmouth County and is scheduled Friday and Saturday from 11:00 PM to 7:00 AM.

Requirements

  • Bachelor’s degree in mental health or human services; alternatively, one or more years of college combined with related life or work experience totaling four years; or a high school diploma or GED plus four years of related work or life experience.
  • Intermediate computer skills and ability to learn new computer programs.
  • Valid driver’s license and acceptable driving record.
  • Effective verbal and written communication skills.
  • Flexibility and compassion when working with consumers.

Responsibilities

  • Support consumers in achieving measurable outcomes and addressing new and ongoing care challenges.
  • Adhere to Adult Mental Health Rehabilitation Services standards.
  • Respond to consumer complaints and grievances in a timely manner to support consumer and customer satisfaction.
  • Educate and monitor consumers regarding medications, observe medication logs, and complete monthly medication audits.
  • Coordinate supportive services based on consumer needs.
  • Provide services in accordance with Individual Rehabilitation Plans.
  • Document services accurately, within required timeframes, and in accordance with policies and procedures using the electronic health record.

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending accounts
  • No-cost life and accidental death insurance
  • Employer-paid long-term disability insurance
  • Voluntary benefits
  • Employee assistance program
  • 403(b) plan with match
  • Discount programs
  • Paid time off and holidays
  • Paid time off buy-back
  • Paid medical leave time
  • Mileage reimbursement
  • Employee wellness program
  • Employee referral program
  • Paid orientation and training
  • Recognition program
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