Residential Coordinator

Caregiver • San Antonio, TX

2d

About The Position

The Residential Coordinator supports the day-to-day operations of assigned residential homes. The role provides hands-on leadership to DSP teams, supports stable staffing, validates required documentation, assists with training and onboarding, and coordinates household operations to maintain a safe, compliant, and person-centered environment. The coordinator also supports quality improvement and helps ensure standards of care are met.

Requirements

• High school diploma or GED.
• Valid state driver’s license.
• Strong organization, follow-through, and documentation skills.
• Ability to operate basic office and computer equipment.
• Ability to lift up to 50 pounds and perform physically demanding work.

Nice To Haves

• Additional education.
• IDD experience; 1–2 or more years is recommended.

Responsibilities

• Directly supervise and lead DSP I and DSP II staff, including oversight of staffing coverage, coaching and performance feedback, reinforcement of person-centered practices, and accountability for policy adherence, documentation accuracy, and quality service delivery.
• Support the day-to-day operations of assigned homes, including routines, household inventory, menu planning, and transportation coordination.
• Oversee daily support activities; schedule medical and personal appointments; and promptly communicate health or medication changes to the clinical team and AD.
• Provide direct care coverage as needed and maintain continuity of supports during staffing gaps.
• Submit and track maintenance requests; complete weekly home visit guides and home audits; and follow up on identified items.
• Support onboarding and on-the-job training, ensuring training checklists and competency steps are completed and returned according to process.
• Validate that daily notes/service logs, MARs, data sheets, vehicle logs, and timesheets are accurate and submitted on time.
• Manage clients’ use of personal funds and maintain accurate, compliant supporting documentation in accordance with organizational and regulatory requirements.
• Conduct and document routine home safety drills, such as fire drills, and verify compliance with company life-safety standards.
• Serve as a first-line contact for urgent home-level issues and respond to unexpected events or emergencies according to on-call expectations when assigned.
• Support quality improvement efforts and ensure standards of care are met.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED