Residential Care Shift Supervisor

Respite Care of San Antonio Inc • San Antonio, TX

2d

About The Position

The Residential Care Shift Supervisor monitors and supervises direct care staff during an assigned shift, supports smooth shift transitions, and ensures children receive appropriate care, guidance, safety, and support with basic living skills. The role includes performing residential care provider duties when needed, supervising and delegating to residential care providers, and ensuring children remain supervised in accordance with ratio standards.

The supervisor supports staff onboarding and training, coordinates transportation and activities with program colleagues, completes and monitors required documentation, and reports incidents and suspected abuse or neglect. The role also provides direct daily living and developmental support to children, including children with disabilities, and helps maintain the shelter. The scheduled shift is Tuesday through Saturday, 3 p.m. to 11 p.m.

Requirements

• High school diploma or equivalent required.
• At least two years of direct-care experience.
• At least one year of supervisory experience overseeing more than five employees.
• Must be at least 21 years of age.
• Valid driver’s license.
• Ability to pass all background checks.
• Ability to attend 40 hours of paid new-hire orientation during the day.
• Ability to perform physical tasks including lifting, stretching, stooping, and bending to assist children with mobility and care.
• Ability to maintain emotional control and exercise sound judgment in stressful situations.
• Ability to work effectively and cooperatively with coworkers and communicate with diverse groups.

Nice To Haves

• Associate degree or higher education.
• Experience with developmental disabilities and/or childcare.
• First Aid and CPR certifications; these may be obtained after hire.

Responsibilities

• Complete orientation, pre-service training, and shadowing as required; positively assist in training and welcoming new staff.
• Participate in and comply with licensing standards for annual training, up to 50 hours annually, with approved training hours paid and accumulated outside scheduled care hours.
• Observe operational procedures and policies in the employee manual.
• Perform residential care provider duties and count toward supervision ratios when needed.
• Supervise residential care providers and delegate duties.
• Coordinate with the Assistant Director to transport children to and from school, medical appointments, and outings.
• Coordinate with the Case Manager on play and learning activities in accordance with the published daily schedule.
• Complete and monitor the timely completion of paperwork, including contact notes, behavior logs, incident reports, work orders, and supply requests.
• Complete intakes and discharges as delegated by the Case Manager, Assistant Director, or Director.
• Report incidents and emergencies to the Assistant Director, Director of Residential Services, and/or Case Manager.
• Report at the start of the assigned shift and remain on shift until relieved; manage time to complete duties before the shift ends.
• Assist children with feeding, restroom use, diapering, bathing, grooming, repositioning, and other daily living needs, including dressing and medication administration.
• Assist children with movement and activities, including lifting, stretching, stooping, or bending to help them use beds, wheelchairs, and adaptive equipment.
• Perform assigned maintenance and shelter upkeep, including cleaning, mopping, vacuuming, and preparing or using bleach, soap, and water bottles.
• Report suspected abuse and neglect to the Department of Family and Protective Services and ensure staff do not abuse or neglect children.
• Model appropriate social skills, dress, tone of voice, language, cooperation, courtesy, and table manners.
• Plan, organize, and supervise stimulating activities in accordance with the published daily activity schedule.
• Engage children and encourage development across domains; support developmentally appropriate skills tailored to each child.
• Modify activities to support the full participation of children with disabilities, seeking guidance from the Case Manager or Director when needed.
• Use appropriate behavior management and positive reinforcement, and give children clear, descriptive directions.
• Communicate effectively with children, families, colleagues, community supporters, and legal and judicial system representatives while maintaining a professional public presence.
• Ensure children are supervised according to ratio standards and that staff attend to child supervision, health, and safety.
• Respect each child’s and family’s culture and treat each child with affection, dignity, respect, and interest.
• Maintain emotional control under stressful conditions and exercise mature, independent judgment in matters concerning children’s care and safety.
• Work respectfully and cooperatively with coworkers; demonstrate self-control, sound judgment, and physical, emotional, and intellectual competency.
• Perform other duties as assigned.

Benefits

• Starting pay of $16.00 per hour, with consideration for education and experience.
• Consistent scheduling.
• Paid on-the-job training.
• Medical, dental, vision, and life insurance, and other benefits.
• Paid time off.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED