Residential AV Lead Technician

Bravas•Boca Raton, FL

1d•Onsite

About The Position

BRAVAS is a luxury technology integrator that designs and delivers residential solutions including lighting, shades, audiovisual systems, networking, and home automation. The Residential AV Lead Technician owns the on-site installation, configuration, and servicing of security and smart home systems for residential and commercial clients. The role leads by example, mentors junior technicians, and helps deliver dependable, attractive, and user-friendly experiences while upholding BRAVAS’s values of collaboration, accountability, proactivity, curiosity, passion, and creativity. The technician leads installation teams, coordinates with project managers, programmers, and system designers, and oversees the technical execution and quality of installations. The role also involves job preparation, functional testing, documentation, client signoffs, resolving technical issues, maintaining clean and safe job sites, staying current with technologies, and representing the brand professionally. Occasional travel is required.

Requirements

High school diploma or equivalent.
3–5 years of experience in smart home, AV, or low-voltage security installation.
Proficiency with one or more platforms such as Control4, Lutron, Savant, Alarm.com, Ring, Nest, Crestron, or Hikvision.
Solid understanding of low-voltage wiring, networking basics, power management, and system configuration.
Experience reading schematics, floor plans, and system diagrams.
Comfort working with ladders and power tools and in physically demanding environments.
Effective communication and leadership skills.
Proficiency in Microsoft Office.
Valid driver's license and clean driving record.
Ability to travel occasionally.
Ability to stand, stoop, or bend for prolonged periods; lift and carry up to 60 pounds as needed; work in tight spaces and at ladder height; and work in varying environmental conditions.

Nice To Haves

Technical training or certification in low-voltage systems.
CEDIA, ESA, Control4, Lutron, or equivalent certifications.

Responsibilities

Lead and guide installation teams on job sites, ensuring clear communication, shared understanding of tasks, and alignment with project timelines.
Coordinate with project managers, programmers, and system designers to translate design plans into installations.
Own on-site technical execution and ensure security, access control, surveillance, automation, and AV systems are installed to company standards.
Verify work quality through final walk-throughs, documentation, and functional testing.
Maintain accurate records, service logs, and client signoffs to support project closeout.
Identify and resolve technical or installation issues before they affect the client experience or project progress.
Prepare for each job by reviewing project documentation, gathering required tools and materials, and planning the installation approach.
Keep job sites organized, clean, and safe.
Stay current on technologies, installation techniques, and product updates in the smart home and security landscape.
Share insights with internal teams to improve processes, tools, and systems.
Deliver high-quality work and exceptional customer experiences through technical craftsmanship and personal interaction.
Represent the BRAVAS brand with professionalism, care, and integrity on every job site.
Develop efficient solutions to installation challenges or space constraints.
Contribute ideas to improve system performance, layout, or aesthetic integration.
Adapt the installation approach based on client feedback or environmental conditions.
Perform other duties as assigned.