RESIDENTIAL ASSOCIATE- Per Diem

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES•City of Rochester, NY
•$19 - $20

About The Position

Catholic Charities Family and Community Services (CCFCS) is hiring a per diem Residential Associate for an all-male residence. Under general supervision, the role helps provide residents with a safe, therapeutic, and trauma-informed environment through medication monitoring, recreation, facility management, and other residential activities. The employee maintains confidentiality and ethical standards established by NYS OASAS and other relevant governing bodies, and supports collaborative communication among program staff according to agency protocols. The position also involves resident supervision, transportation, conflict management, emergency response, facility safety and cleanliness, and maintaining records in the electronic client record system. Employees must follow supervisory directions and perform other related duties as required. Employment offers are contingent on successful completion of a background check.

Requirements

  • High school diploma or GED preferred.
  • Valid and clean New York State driver’s license.
  • Two years of experience in human services, crisis intervention, a residential setting, or emergency services.
  • A relevant combination of education and experience will be considered.
  • Ability to meet the physical demands of the role, including frequently sitting, talking, hearing, standing, walking, using hands to type, and performing light lifting.
  • Ability to meet the role’s vision requirements, including close and distance vision and adjusting focus.

Nice To Haves

  • Knowledge of issues affecting people experiencing homelessness preferred.
  • Experience with conflict resolution techniques preferred.

Responsibilities

  • Monitor residents to help maintain a safe therapeutic environment.
  • Cover nonclinical psychoeducational groups as needed and observe peer-led activities.
  • Provide transportation when needed.
  • Conduct room and personal-belonging searches to help ensure the safety of the environment and program participants.
  • Conduct scheduled or random urine toxicology screens while practicing universal precautions.
  • Provide conflict management to residents as needed.
  • Supervise client meal preparation to ensure sanitation, safety, and nutritional standards; complete required L2 certification.
  • Maintain facility cleanliness, assign chores and cleanup tasks, and follow up to ensure satisfactory completion.
  • Debrief relevant information to incoming employees during shift exchanges and conduct visible rounds to account for residents and check safety at the beginning and end of each shift.
  • Carry out emergency procedures to ensure resident and staff safety, and immediately notify the Residence Manager of emergencies.
  • Conduct monthly fire drills and engage the security system.
  • Provide medication observation and monitoring using established protocols when LPN coverage is absent.
  • Complete and maintain documentation in compliance with agency and regulatory standards.
  • Enter shift notes into the electronic client record database for each scheduled shift.
  • Complete group notes in the electronic client record database by the end of each shift.
  • Complete incident reports documenting unusual incidents or situations as needed.
  • Support the agency’s mission, vision, values, strategic plan, and core competency initiatives.
  • Follow applicable laws and regulations, agency compliance and ethics requirements, and appropriate supervisory directions.

Benefits

  • Competitive salary.
  • 403(b) retirement plan.
  • Generous time-off package and work-life balance.
  • Comprehensive benefits package.
  • Supportive and collaborative environment.
  • Opportunities for growth and development.
  • Intrinsic reward of making a difference in people’s lives.
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