RESIDENTIAL ASSOCIATE- Per Diem

Catholic Charities Family and Community Services•Rochester, NY

About The Position

The Residential Associate works under general supervision to provide residents with a safe, therapeutic environment. The role supports medication management, recreation, facility management, and other residential activities, while maintaining confidentiality and ethical standards established by NYS OASAS and other relevant governing bodies. The associate supports collaborative communication among program staff, follows agency communication protocols, and helps ensure a trauma-informed care environment. This position is at an all-male residence and is per diem, with a stated schedule of various shifts. Salary is $19.25–$19.75, with a $0.75 increase upon Med Certification. The role includes monitoring residents, supporting activities and groups, providing transportation when needed, managing conflict, assisting with meal preparation oversight, and maintaining facility cleanliness and safety. It also involves medication observation and monitoring in the absence of LPN coverage, emergency response, fire drills, security system engagement, and completing shift documentation in the electronic client record database. Employees may be assigned other related duties and must follow supervisory directions.

Requirements

High school diploma or GED preferred.
Valid and clean New York State driver’s license.
Two years of experience in human services, crisis intervention, a residential setting, or emergency services.
Complete L2 certification.
Maintain confidentiality and ethical standards in accordance with NYS OASAS and other relevant governing bodies.
Follow applicable federal and state laws and regulations, including confidentiality, privacy, program, billing, and documentation standards.
Successful completion of a background check is a condition of employment.

Nice To Haves

Knowledge of issues affecting homeless clients.
Experience with conflict resolution techniques.
A relevant combination of education and experience may be considered.

Responsibilities

Monitor residents to maintain a safe therapeutic environment.
Cover nonclinical psychoeducational groups as needed and observe peer-led activities.
Provide transportation when needed.
Conduct room and personal belonging searches to support the safety of the environment and program participants.
Conduct scheduled or random urine toxicology screens while practicing universal precautions.
Provide conflict management to residents as needed.
Supervise clients’ meal preparation to ensure sanitation, safety, and nutritional standards are met.
Complete L2 certification.
Maintain facility cleanliness, including assigning chores and cleanup tasks and following up on their completion.
Debrief relevant information to incoming employees during shift exchange and conduct visible rounds at the beginning and end of each shift to account for residents and confirm the environment is safe.
Carry out emergency procedures to protect residents and staff and immediately notify the Residence Manager of emergencies.
Conduct monthly fire drills and engage the security system.
Provide medication observation and monitoring according to established protocols when LPN coverage is absent.
Complete and maintain required documentation in accordance with agency and regulatory standards.
Enter shift notes into the electronic client record database for each scheduled shift.
Complete group notes in the electronic client record database by the end of each shift.
Complete incident reports for unusual incidents or situations as needed.
Support the agency’s mission, vision, values, strategic plan, and core competency initiatives.
Follow applicable laws, regulations, corporate compliance and ethics requirements, and supervisory directions.