RESIDENTIAL ASSOCIATE- Per Diem

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES•City of Rochester, NY
•$19 - $20

About The Position

Catholic Charities Family and Community Services is hiring a Residential Associate for an all-male residence. Under general supervision, the Residential Associate helps provide residents with a safe, therapeutic environment through medication management, recreation, facility management, and other residential activities. The role supports residents’ admission, treatment, and discharge plans; maintains confidentiality and ethical standards; promotes collaborative communication among program staff; and helps ensure a trauma-informed environment. This is a per diem position with various schedules. Salary is $19.25–$19.75, with a $0.75 increase upon medication certification.

Requirements

  • High school diploma or GED preferred.
  • Valid and clean New York State driver’s license.
  • Two years of experience in human services, crisis intervention, a residential setting, or emergency services.
  • A relevant combination of education and experience will be considered.
  • Maintain confidentiality and comply with applicable laws, regulations, agency policies, and documentation standards.
  • Successfully complete a background check as a condition of an employment offer.
  • Meet the physical demands of the role, with reasonable accommodations available where applicable.

Nice To Haves

  • Knowledge of issues affecting people experiencing homelessness.
  • Experience with conflict resolution techniques.

Responsibilities

  • Monitor residents to maintain a safe therapeutic environment, make hourly visual checks, and document observations.
  • Monitor and support residents’ efforts to maintain their comprehensive admission, treatment, and discharge or transfer plans.
  • Implement recreational activities developed by the vocational specialist or residential team, cover non-clinical psychoeducational groups as needed, and observe peer-led activities.
  • Provide transportation when needed.
  • Search rooms and personal belongings to support the safety of the residence and program participants.
  • Conduct scheduled or random urine toxicology screens while following universal precautions.
  • Provide conflict management to residents as needed.
  • Supervise residents’ meal preparation to ensure sanitation, safety, and nutritional standards; complete required L2 certification.
  • Maintain facility cleanliness, assign chores and cleanup tasks, and follow up on their completion.
  • Exchange relevant information with incoming employees, conduct visible rounds, and ensure residents are accounted for and the environment is safe at the beginning and end of each shift.
  • Carry out emergency procedures when required and immediately notify the Residence Manager of emergency situations.
  • Conduct monthly fire drills and engage the security system.
  • Provide medication observation and monitoring under established protocols when LPN coverage is absent.
  • Complete and maintain documentation in accordance with agency and regulatory standards, including entering shift notes and group notes into the electronic client record database and completing incident reports as needed.
  • Participate in relevant agency meetings and trainings.
  • Develop professional competencies through reading, supervision, in-service training, conferences, and workshops.
  • Support the agency’s mission, vision, values, strategic plan, and core competency initiatives, including collaboration and community focus, innovation and entrepreneurship, and cultural competence and diversity.
  • Perform other related duties as assigned and follow supervisory directions.

Benefits

  • Competitive salary and 403(b) retirement plan.
  • Generous time off package and work-life balance.
  • Comprehensive benefits package.
  • Supportive and collaborative environment.
  • Opportunities for growth and development.
  • Intrinsic reward of making a difference in people’s lives.
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