Shelter Residential Aide

Project Renewal•New York, NY

5d•Onsite

About The Position

Project Renewal is hiring a Residential Aide for its homeless shelter programs in the Bronx, Brooklyn, and Manhattan. The role supports residents’ daily activities and needs and helps maintain a safe, orderly shelter environment. Shifts are 8 a.m.–4 p.m., 4 p.m.–12 a.m., or 12 a.m.–8 a.m.; availability to work weekend shifts is required. The stated salary is $20.079 per hour. Depending on the shift and program, the Residential Aide monitors residents, conducts facility and neighborhood inspections, supports daily living needs and recreational activities, processes intake and census information, maintains records, and responds to incidents and client requests. The role works collaboratively with program aides, case managers, and clinical staff and may assist with cafeteria meal service. Programs include Ana’s Place (Bronx), East Williamsburg Men’s Shelter (Brooklyn), Fort Washington Men’s Shelter (Upper Manhattan), Kenton Hall Men’s Shelter (Manhattan), Marsha’s House (Bronx), New Providence Women’s Shelter (Manhattan), and Third Street Men’s Shelter (Lower Manhattan).

Requirements

High school diploma or GED.
One year of experience working with homeless adults with mental illness or another special-needs population.
Excellent oral, writing, and listening skills.
Knowledge of Microsoft Office Suite, especially email, Word, and Excel; computer literacy.
Availability to work a weekend shift.

Nice To Haves

Bilingual or multilingual ability.

Responsibilities

Monitor residents’ on-site activities.
Conduct hourly inspections of the facility and immediate neighborhood, and document and report incidents.
Assist with planning and organizing recreational activities, events, and outings.
Wake clients as needed and provide clothing and personal care items.
Ensure clients leave dormitories in accordance with policies and procedures.
Remind clients of daily schedules and assist with daily living skills.
Process new client intake information and bed assignments; maintain daily census records and provide daily census figures to DHS.
Secure clients’ personal property and maintain an inventory of their belongings.
Observe client behavior and report unusual behavior to case management and clinical staff.
Oversee the shelter at night and respond to requests from clients who are awake.
Work with Program Aides and Case Managers to provide crisis intervention during emergencies.
Complete electronic shift summaries and incident reports.
Assist with cafeteria meal service at breakfast, lunch, and dinner.
Perform other duties as assigned by the Residential Aide Supervisor or other supervisory staff.