Residential Advocate - Sat-Mon 6:45pm-7:15am
About The Position
The Residential Advocate provides advocacy, information, and referral services to people staying in emergency shelters and oversees shelter operations in accordance with Transition Projects’ mission, values, policies, and procedures. The role works collaboratively with shelter and agency staff to support participants and maintain a safe, consistent service environment. This is a full-time, benefit-eligible, union-represented, non-exempt position at the Banfield Shelter Motel in Portland, Oregon. The schedule is Saturday through Monday, 6:45 p.m. to 7:15 a.m. The wage is $25.00 per hour, with a $1.00-per-hour grave-shift differential and an optional 5% language differential if applicable. The position may be reassigned temporarily during a shift to cover staffing needs; transportation will be provided or reimbursed as necessary. Employees must obtain First Aid/CPR/AED certification and complete Bloodborne Pathogens and Narcan training within 30 days of hire, with the specified recurring retesting. The role may involve exposure to animals, bloodborne pathogens, or other infectious materials. Training, safety protocols, and protective equipment are provided, and a Hepatitis B vaccination is offered at no cost. The position requires the physical and mental abilities described in the posting, with or without accommodation.
Requirements
- Two years of consistent work experience in any field; equivalent educational qualifications may be considered instead.
- Demonstrated understanding of issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
- Ability to work independently.
- Ability to assess situations appropriately and take corrective action as necessary.
- Knowledge of services available to low-income and homeless people in Multnomah County through Transition Projects and other agencies, or demonstrated ability to obtain that knowledge.
- Demonstrated ability to provide crisis intervention and follow procedures in crisis situations.
- Written and verbal communication skills.
- Good computer skills and ability to use a web-based data collection program.
- Obtain First Aid/CPR/AED certification within 30 days of hire and complete biannual retesting throughout employment.
- Complete Bloodborne Pathogens and Narcan training within 30 days of hire and annual retesting throughout employment.
- Hearing and vision adequate for participant, staff, public, and telephone interactions, and vision adequate for close work.
- Hand and finger dexterity adequate to operate standard office equipment.
- Ability to walk, bend, stand, sit, reach, stoop, pull, squat, kneel, and climb stairs and ladders.
- Ability to sit at a desk for extended periods while completing paperwork and using a computer.
- Ability to perform CPR and other emergency life-saving care with teammates until emergency responders arrive.
- Ability to lift 50 pounds.
Nice To Haves
- Bilingual English/Spanish language skills.
- Eligible for a 5% language differential if applicable.
Responsibilities
- Supervise shelter activities to help ensure participant safety.
- Maintain working knowledge of agency programs, services, and community resources.
- Provide advocacy, information, and referral services to participants.
- Maintain the cleanliness, sanitation, and upkeep of the facility, including minor maintenance and cleanup duties as needed or requested.
- Facilitate problem solving and provide crisis intervention services.
- Know and follow program, agency, and building-specific policies and procedures, including procedures for emergencies and critical incidents.
- Maintain accurate logs, shift reports, and participant records manually and through a web-based program.
- Maintain confidentiality of participants, staff, and the agency.
- Coordinate with agency staff to support consistent service delivery.
- Attend agency and program staff meetings.
- Supervise participant chore assignments.
- Perform urinalysis and breathalyzer testing on participants when requested.
- Rotate through assigned post positions when applicable.
- Work at a temporarily reassigned location during a shift if needed for staffing coverage.
- Perform other duties as assigned.
- Be present for scheduled work, arrive and leave on time, and take breaks within expected time frames.
- Treat people with different backgrounds, beliefs, and perspectives with respect and dignity.
Benefits
- Benefit-eligible position.
- $1.00-per-hour grave-shift differential.
- A 5% language differential if applicable.
- Hepatitis B vaccination offered at no cost.
- Safety protocols, training, and appropriate protective equipment provided.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
