Residential Advocate - Mon-Thurs 8:00pm-6:00am

TRANSITION PROJECTS INC•Portland, OR
•$25 - $25•Onsite

About The Position

The Residential Advocate provides advocacy, information, and referral services to people staying in an emergency shelter and oversees shelter operations in accordance with Transition Projects’ mission, values, policies, and procedures. The role works collaboratively with agency staff to deliver consistent services and help maintain a safe, clean, and well-functioning shelter. This is a full-time, non-exempt, union-represented, benefits-eligible position at Grand Recovery Shelter in Portland, Oregon. The schedule is Monday through Thursday, 8:00 p.m. to 6:00 a.m. Pay is $24.50 per hour, with an additional $1.00 per hour grave-shift differential. A 5% language differential may be available if applicable. The position may be temporarily reassigned during a shift to cover staffing needs; transportation will be provided or reimbursed as necessary.

Requirements

  • Two years of consistent work experience in any field; equivalent educational qualifications may be considered in place of work experience.
  • Demonstrated understanding of issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
  • Ability to work independently.
  • Ability to assess situations appropriately and take corrective action as needed.
  • Knowledge of services for low-income and homeless people in Multnomah County through Transition Projects and other agencies, or the demonstrated ability to acquire that knowledge.
  • Demonstrated ability to provide crisis intervention and follow procedures in crisis situations.
  • Written and verbal communication skills.
  • Good computer skills and ability to use a web-based data collection program.
  • Ability to perform CPR and other emergency life-saving care with teammates until emergency responders arrive.
  • Ability to lift 50 pounds.
  • Adequate hearing and vision for interacting with participants, staff, and the public; hearing adequate for telephone work and vision adequate for close work.
  • Hand and finger dexterity sufficient to operate standard office equipment.
  • Ability to walk, bend, stand, sit, reach, stoop, pull, squat, kneel, and climb stairs and ladders.
  • Ability to sit at a desk completing paperwork and using a computer for lengthy periods.

Nice To Haves

  • Bilingual English/Spanish.

Responsibilities

  • Supervise shelter activities to support participant safety.
  • Maintain knowledge of agency programs, services, and community resources.
  • Provide advocacy, information, and referral services to participants.
  • Maintain the cleanliness, sanitation, and upkeep of the facility, including minor maintenance and cleanup as needed.
  • Facilitate problem solving and provide crisis intervention.
  • Know and follow program, agency, building, emergency, and critical-incident policies and procedures.
  • Maintain accurate logs, shift reports, and participant records manually and through a web-based program.
  • Protect the confidentiality of participants, staff, and the agency.
  • Coordinate with agency staff to support consistent service delivery.
  • Attend agency and program staff meetings.
  • Supervise participant chore assignments.
  • Perform urinalysis and breathalyzer testing when requested.
  • Rotate through assigned post positions, if applicable.
  • Work at a temporarily reassigned location during a shift when needed to provide staffing coverage.
  • Perform other duties as assigned.
  • Obtain First Aid/CPR/AED certification within 30 days of hire and renew it biannually.
  • Complete Bloodborne Pathogens and Narcan training within 30 days of hire and renew training annually.
  • Maintain reliable attendance and punctuality, including taking breaks within expected time frames.
  • Interact respectfully with people of different backgrounds, beliefs, and perspectives.

Benefits

  • Benefits eligible.
  • $1.00 per hour grave-shift differential.
  • Potential 5% language differential, if applicable.
  • Hepatitis B vaccination offered at no cost.
  • Transportation provided or reimbursed when necessary for temporary reassignment.
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