Digital Specialist II - Mon-Fri 6:00AM - 2:00PM

Vital Holdings LLC•Manchester, NH
•$17 - $18

About The Position

The Digital Specialist II prepares and scans high volumes of paper documents to create digital images, working within a reasonable proximity to the department’s hourly average. The role involves following customer specifications, maintaining image quality, and recording document and box numbers to support future retrieval. The specialist also assists teammates with document preparation and indexing and completes other tasks assigned by a supervisor or the Director of Operations.

Requirements

  • Have detailed knowledge of the digital scanning process, including an understanding of how digital scanners work.
  • Be able to locate and select appropriate client files in the computer system and scan them into the appropriate location.
  • Be able and willing to report to work consistently and on time, prepared to perform the duties of the position.
  • Understand the need to meet departmental productivity benchmarks and quality standards.
  • Be well organized and detail oriented.
  • Be able to work both on a team and individually.
  • Be able and willing to communicate effectively in English.
  • Have skill and proficiency using a computer workstation and scanner systems.
  • Be able to troubleshoot computer problems related to electronic document conversion.
  • Be able and willing to work overtime hours as needed.
  • Have a positive and respectful attitude toward coworkers and customers.
  • Be able and willing to follow company policies and procedures.

Responsibilities

  • Prepare and scan paper documents according to customer specifications and directions.
  • Adapt to changes in customer specifications and directions as customer needs change.
  • Use automatic feeders and flatbed scanners to scan a variety of paper sizes.
  • Set scanner parameters for each job to ensure documents are handled according to customer specifications.
  • Perform daily scanner maintenance and cleaning to ensure image quality.
  • Log document and box numbers assigned during scanning for future retrieval.
  • Assist other team members with document preparation and indexing.
  • Complete other tasks assigned by a supervisor or the Director of Operations.
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