Safety & Security Officer - Full Time 10:45pm - 7:15am

Q Center•St. Charles, IL
•Onsite

About The Position

The Safety & Security Officer maintains a safe and secure environment for Q Center guests and associates. The role includes patrolling the property, monitoring surveillance equipment, performing building inspections, verifying guests and visitors at the Welcome Point, and staffing the Command Center. The officer remains alert to emergencies and provides first-line response, emergency management, or escalation as needed. The schedule is 10:45 p.m. to 7:15 a.m., with days of the week varying. The starting rate is $19.00 per hour.

Requirements

  • Valid driver’s license.
  • Certified in CPR/AED/First Aid, or able to become certified.
  • Ability to perform all required Patrol Officer, Welcome Point, and Command Center tasks.
  • Ability to respond to life-safety emergencies within three minutes.
  • Ability to walk for extended periods and stand for the entire shift.
  • Ability to exert up to 50 pounds occasionally and/or 20 pounds frequently.
  • Flexible and long hours are sometimes required.

Nice To Haves

  • High school diploma.
  • Previous security work experience.

Responsibilities

  • Perform foot patrols, lock and unlock requests, guest assistance, and dispatch responses.
  • Screen incoming guests and visitors at the Welcome Point, provide directions, and maintain logs.
  • Staff the Command Center by dispatching personnel; monitoring fire alarms, CCTV, weather, and access control systems; completing daily access control tasks; and issuing keys and radios.
  • Follow safety and security procedures and rekey meeting room locks.
  • Watch for and report facility or safety hazards and emergency situations; contact police, fire, ambulance, or other emergency responders as required.
  • Respond calmly and with a problem-solving approach to incidents and situations, and assist with emergency response activities when appropriate.
  • Patrol designated areas according to procedures and maintain security controls for issued keys and radios.
  • Identify potential security risks and respond accordingly.
  • Complete required documentation and escalate emergency situations as needed.
  • Monitor security technology systems and remain familiar with evacuation, shelter-in-place, and relocation procedures.
  • Remain attentive, friendly, helpful, and courteous to guests and fellow associates.

Benefits

  • Paid time off
  • 401(k) with employer match
  • Holiday pay
  • Medical, dental, and vision insurance with wellness credits
  • Employee Assistance Program
  • Basic life, AD&D, and disability benefits
  • Employee meals
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