Safety & Security Officer (Full Time)

Terranea Resorts•Rancho Palos Verdes, CA

5d•Onsite

About The Position

The Safety & Security Officer is responsible for the overall security of hotel guests and assets, and is responsible for monitoring assigned patrol areas. This role also involves acting as the property's first responder to alarms and medical calls, conducting internal investigations, and ensuring the safety of the premises. The position requires maintaining accurate records, communicating effectively with team members, upholding the company's image and vision, making optimal use of financial resources, participating in ongoing training, and contributing to the continuous improvement of operations and future company projects. A key aspect of this role is to provide an exceptional guest experience.

Requirements

Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities
Must possess required valid professional credentials (if required by state or local regulations)
Valid certification in CPR/AED and first aid, or the ability to obtain certification
Valid Driver’s License and satisfactory driving background/criminal history record
Effective communication skills in English

Responsibilities

Patrol the property as required and ensure the security of hotel guests and assets.
Act as property first responder to alarms, medical calls, etc. maintain absolute confidentiality on sensitive issues.
Conduct detailed internal investigations into incidents, and provide detailed, objective reports for each shift or incident.
Detect and resolve immediate safety issues; respond to the scene of an incident and act as an emergency first responder if required.
Maintain accurate notes and log information as required; ensure that all pass-on information is communicated to the next shift.
Maintain the company image and vision statement.
Make optimal use of financial resources.
Participate in ongoing training and encourage the personal development of all associates.
Continuous evaluation and improvement of the operations.
To be an integral part of the development of future company projects.
To provide an exceptional guest experience.