Safety & Security Officer

Marriott•Beverly Hills, CA

About The Position

The Safety & Security Officer protects guests, employees, and property by patrolling the premises, monitoring security and life-safety systems, responding to emergencies, and documenting security incidents. The role includes assisting guests with room access, locking entrances when required, inspecting for hazards, handling disturbances and complaints, escorting unwelcome persons from the property, and reporting vehicle accidents or thefts. The officer may contact emergency services, administer first aid or CPR, use established code responses to request assistance, conduct investigations and interviews, and gather evidence. Security reports and property information must be kept confidential and shared only with authorized individuals. The position also requires following company procedures, reporting accidents and unsafe conditions, completing safety training and certifications, maintaining a clean and professional appearance, protecting company assets, and meeting guest-service and quality standards. Officers communicate professionally, prepare and review written documents, use computers or point-of-sale systems, and work cooperatively with others. Some states may require additional licensing or registration.

Requirements

High school diploma or G.E.D. equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is listed as required; some states may have additional licensing or registration requirements.
Ability to stand, sit, or walk for extended periods, including an entire work shift.
Ability to read and visually verify information in different formats and visually inspect tools, equipment, or machines.
Ability to move at the speed needed to respond to work situations, including running, walking, or jogging.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and across sloping, uneven, or slippery surfaces, stairs, and service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to speak clearly and professionally and prepare and review written documents accurately.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Patrol all areas of the property and assist guests with room access.
Monitor closed-circuit televisions, perimeter alarms, duress alarms, and fire life-safety systems.
Lock property entrances when required and conduct daily physical hazard inspections.
Respond to accidents, contact EMS, and administer first aid or CPR when required.
Assist guests and employees during emergencies; notify appropriate individuals about accidents, attacks, or other incidents.
Defuse guest or employee disturbances, handle interruptions and complaints, and call for outside assistance when necessary.
Complete incident reports and Loss Prevention shift summaries or daily activity reports.
Resolve safety hazards and escort unwelcome persons from the property without disrupting operations.
Report to vehicle accident or theft scenes and request assistance using proper code responses.
Maintain confidentiality of security, Loss Prevention, and property reports and documents; release information only to authorized individuals.
Conduct investigations, gather evidence, and interview relevant parties.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean, professional uniform and appearance, protect company assets, and maintain confidentiality of proprietary information.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Communicate clearly and professionally and prepare and review written documents accurately and completely.
Develop positive working relationships, support team goals, and comply with quality assurance expectations and standards.
Use computers and/or point-of-sale systems to enter and locate work-related information.
Perform other reasonable job duties as requested by Supervisors.