Resident Services Director - RN

Sagora Senior Living • Daphne, AL

5d

About The Position

Sagora Senior Living is seeking a dependable, compassionate nursing professional to lead the resident services department at The Brennity at Daphne, a senior living community. The Resident Services Director coordinates staffing, develops and monitors resident care plans, provides case management, collaborates with physicians and discharge planners, and communicates with residents’ families while ensuring high-quality care. The role also oversees caregivers and supports resident transitions, safety, and regulatory compliance. Overnight clinical support is provided by the company’s On Call RN team.

Requirements

• Graduate of an accredited school of nursing; must be an RN or LVN.
• At least 1 year of management experience in an Assisted Living or Memory Care community in a similar role.
• Ability to communicate effectively with residents, families, physicians, and associates.
• Strong written communication and computer skills.
• Availability to work outside normal operating hours, including evenings and weekends.
• Must possess or be willing to acquire a valid driver’s license for driving on company time as needed.

Responsibilities

• Oversee recruitment, hiring, training, supervision, and evaluation of caregivers to assure quality services.
• Plan and delegate work assignments and ensure effective scheduling.
• Provide case management services to residents.
• Facilitate and encourage family involvement with residents.
• Assist with coordinating resident move-ins and move-outs to ensure smooth transitions for residents and families.
• Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner.
• Develop and monitor resident service plans.
• Ensure regulatory compliance and participate in management and agency surveys.

Benefits

• Company-paid telemedicine service for full-time benefit-eligible team members.
• On-Demand Pay with the option to request a pay advance.
• Discount and rewards program.
• Health, dental, vision, disability, and life insurance.
• Flexible Spending Account.
• Dependent Care Flex Plan.
• Health Savings Account.
• 401(k) retirement savings plan with company matching.
• Paid time off and holiday pay.
• Team Member Assistance Program with counseling services.
• Discounted meal tickets.
• Referral bonus program.
• Tuition assistance for programs directly related to the team member’s position.
• Overnight clinical support from the On Call RN team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree