Resident Services Coordinator

Ebenezer•Baxter, MN

23h•Onsite

About The Position

Northern Lakes Senior Living has a positive and family-like culture in a beautiful setting, located at 8186 Excelsior Road in Baxter, MN (Brainerd). Our care community hosts Assisted and Memory Care services for a total of 68 units. Managed by Ebenezer, we are proud of our skilled, compassionate, and good-natured team of employees. "It's a good life at Northern Lakes." This position provides a wide range of administrative support to the nursing dept and maintains the nursing staffing schedule for the community.

Requirements

One to Three Years
MS office

Nice To Haves

Vocational/Technical Training or Associate Degree
Previous experience working with Eldermark and Educare
Health Unit Coordinator training

Responsibilities

Maintain nursing staffing schedule for community: Updates master nursing schedules as needed. Communicates staffing schedule changes. Communicates to Director of Health Services (DHS) open blocks/positions. Posts the daily schedule in a common area/space. Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy. Determines staffing needs/open shifts. Communicates open shifts and takes necessary steps to fill shifts promptly. Approves/denies employees schedule trades. Notifies DHS of status changes and permanent schedule change request. Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action. Participates in on-call staffing rotation (if applicable)
Coordinates Administrative functions: Assists DHS with E-Time (Payroll) for nursing dept employees. Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits). Assists DHS with scheduling new employee interviews. If applicable, may assist with new hire paperwork. Assists with new hire personnel file set up
Coordinates Resident Communication: Schedules care conferences. Maintains Resident Directories. Coordinates providers that come on-site for services such as podiatry and physicians. Assists DHS with resident correspondence.
Other duties as assigned: Works as Resident Assistant (RA) upon request of building leadership (reference RA job description for specific duties and tasks).