Resident Services Coordinator

Ebenezer • Roseville, MN

4h • Onsite

About The Position

This position provides a wide range of administrative support to the community. May also serve as main receptionist for the community.

Requirements

• Vocational School or Training or Associate Degree
• 1 year of related experience

Nice To Haves

• Previous experience working with Eldermark and Educare
• Health Unit Coordinator training

Responsibilities

• Maintain nursing staffing schedule for community (if applicable)
• Updates master nursing schedules as needed.
• Communicates staffing schedule changes.
• Communicates to Director of Health Services (DHS) open blocks/positions.
• Posts the daily schedule in a common area/space.
• Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy.
• Determines staffing needs/open shifts.
• Communicates open shifts and takes necessary steps to fill shifts promptly.
• Approves/denies employees schedule trades.
• Notifies DHS of status changes and permanent schedule change request.
• Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action.
• Participates in on-call staffing rotation (if applicable)
• Assists DHS with E-Time (Payroll) for nursing dept employees.
• Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits)
• Assists DHS with scheduling new employee interviews
• If applicable, may assist with new hire paperwork
• Assists with new hire personnel file set up
• Coordinates new employee training on the Friday after NEO.
• Enters and reviews completed training and reports issues to the DHS.
• Assigns annual Educare training.
• Reviews Educare for all departments reporting issues to the appropriate supervisor.
• Enters charges for miscellaneous services as assigned.
• Ensures paperwork for long term care insurance plans is completed as requested by the resident and invoices are sent
• Assists with processing deposits
• Assists in process Accounts Payable
• Assists with confirming services (audits, charges) to ensure accuracy in Eldermark
• Schedules care conferences
• Maintains Resident Directories
• Coordinates providers that come on-site for services such as podiatry and physicians.
• Assists DHS with resident correspondence.
• Provides marketing support as requested by collecting information from prospective residents and may provide tours for prospective residents.

Benefits

• medical
• dental
• vision plans
• life insurance
• short-term and long-term disability insurance
• PTO and Sick and Safe Time
• tuition reimbursement
• retirement
• early access to earned wages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree