CIRC - Resident Services Coordinator (Bellevue & Kirkland)

Transforming Age•Bellevue, WA
•$22 - $29

About The Position

This temporary part-time Resident Services Coordinator role supports Ashwood Court in Bellevue, Washington, and Woodlands in Forbes Lake, Washington. The position is approximately 60 days (two months) and 24 hours per week, with pay of $22 to $29 per hour, depending on experience. The coordinator provides outreach, education, resource navigation, and community engagement support to residents living independently in senior or family housing. The role collaborates with residents, property managers, and community providers to support residents’ independence and ability to remain in their homes.

Requirements

  • Bachelor’s degree in social work, public health, or human services, or an equivalent combination of education and experience.
  • Approachable, friendly demeanor and sensitivity to varied interpersonal styles.
  • Direct experience providing services to low-income households, seniors, and/or adults with disabilities, including information and referral services; housing-setting experience is preferred.
  • Direct experience navigating local, county, and state systems (such as DSHS, Medicare/Medicaid, and mental health services) and community resources with positive outcomes.
  • Proven service management experience, including organizing, problem-solving, and advocacy.
  • Ability to multitask and fulfill multiple projects with minimal supervision.
  • Ability to work independently while contributing to a larger team.
  • Proficiency with Microsoft Office applications, including Word, Outlook, and Teams.
  • Exceptional written, oral, and presentation skills.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Experience providing information and referral services in a housing setting.

Responsibilities

  • Provide outreach, education, resource connections, and navigation, and support community engagement for residents living independently in senior or family housing.
  • Build collaborative relationships with residents, property managers, and community providers to support independent living.
  • Develop and grow a network of service provider and agency contacts for resident referrals.
  • Identify residents’ needs and educate them about available services; help them navigate and apply for resources.
  • Work with housing managers to empower residents to age in place and remain as independent and self-reliant as possible.
  • Use the agency database to track resident engagements in a timely manner, including progress notes, care plans, referrals, and follow-up dates.
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